Benjamin Jafari
Sacramento
Summary
Dedicated and detail-oriented administrative professional with over 5 years of experience in mailroom operations and office support at the California Department of Public Health (CDPH), complemented by 14 years in medical and procurement roles with the U.S. Embassy and Armed Forces. Expertise in managing high-volume mail processing, scanning, inventory control, and invoice handling ensures efficient operations. Multilingual capabilities in English, Pashto, Farsi, Dari, and Urdu enhance communication across diverse teams. Recognized for reliability, adaptability, and exceptional performance under pressure in both domestic and international environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Office Assistant – Mailroom
California Department of Public Health (CDPH)
11.2024 - Current
- Processed and distributed over 2,000 pieces of incoming and outgoing mail daily across four facilities.
- Scanned and routed documents using multifunction devices; ensured accurate digital filing.
- Monitored and replenished postage meter funds and supplies; maintained equipment in working order.
- Reviewed and processed invoices for mailroom supplies and courier services.
- Managed inventory of office and mailroom supplies; ensured timely restocking and distribution.
- Coordinated with couriers and state agencies for external deliveries; ensured compliance with mail handling policies.
- Reduced delivery errors by 20% through improved tracking and address verification.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted with onboarding of new employees.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Purchased and maintained office supplies.
- Processed incoming and outgoing mail and packages according to established procedures.
Seasonal Clerk – Mailroom Operations
California Department of Public Health (CDPH)
04.2020 - 11.2024
- Supported logistics for over 200 personnel; sorted, labeled, and delivered high-volume mail.
- Operated postage machines, copiers, and scanners; maintained logs and resolved delivery issues.
- Assisted with mailroom inventory, equipment troubleshooting, and customer inquiries.
- Provided clerical support including data entry, filing, and document preparation.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Purchased and maintained office supplies.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Processed incoming and outgoing mail and packages according to established procedures.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Administrative Assistant / Radiology Technician / Procurement Clerk
U.S. Embassy
11.2014 - 10.2019
- Managed procurement and ordering of medical equipment and medications from local and U.S. vendors.
- Processed and received supply orders; verified shipments and maintained inventory records.
- Served as cashier for medical services and supplies; ensured accurate financial documentation.
- Participated in U.S. Embassy blood drives and first responder emergency response team.
- Delivered radiology services and administrative support in a high-pressure, war zone environment.
Interpreter
U.S. Army and Marines (FLUOR Company)
02.2012 - 12.2012
- Provided English-Dari translation for U.S. military operations and safety briefings.
- Supported communication in medical and operational settings under high-risk conditions.
Radiology Technician
Various Hospitals
01.2005 - 01.2012
- Conducted diagnostic imaging procedures; maintained patient records and safety protocols.
- Supported administrative tasks including scheduling, filing, and equipment setup.
Education
Associate of Science - Computer Information Technician
American River College
Sacramento, CA12-2026
High School Diploma - undefined
Emam Sadeq High School
Radiology Technician Diploma - undefined
Institute of Health Sciences
Digital Radiography Training - undefined
Mahajan Imaging Academy
Skills
- Mailroom Operations & Distribution
- Scanning & Document Management
- Invoice Processing & Procurement
- Supply Inventory & Equipment Maintenance
- Microsoft Office (Word, Excel, Outlook)
- Data Entry (35 WPM), Filing, and Recordkeeping
- Customer Service & Problem Resolution
- Multilingual Communication
Certification
- Cybersecurity Awareness – U.S. Embassy Kabul
- Staff Performance & Payroll Training – U.S. Embassy Kabul
- Certificates of Gratitude – U.S. Embassy & U.S. Armed Forces
- First Responder & Emergency Radiology – Radiopaedia & Royal College of Radiologists
Languages
farsi
Native or Bilingual
Timeline
Office Assistant – Mailroom
California Department of Public Health (CDPH)
11.2024 - Current
Seasonal Clerk – Mailroom Operations
California Department of Public Health (CDPH)
04.2020 - 11.2024
Administrative Assistant / Radiology Technician / Procurement Clerk
U.S. Embassy
11.2014 - 10.2019
Interpreter
U.S. Army and Marines (FLUOR Company)
02.2012 - 12.2012
Radiology Technician
Various Hospitals
01.2005 - 01.2012
High School Diploma - undefined
Emam Sadeq High School
Radiology Technician Diploma - undefined
Institute of Health Sciences
Digital Radiography Training - undefined
Mahajan Imaging Academy
Associate of Science - Computer Information Technician
American River College
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