BENJAMIN JACOBSON
San Luis Obispo
Summary
Results-driven business professional equipped with strong foundation in managing and scaling enterprises. Expertise in strategic decision-making and operational management has consistently led to business growth. Known for fostering team collaboration and adapting to evolving business environments with ease.
Overview
17
17
years of professional experience
Work History
Business Owner
Next Step Tranasports
03.2022 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Trained and motivated employees to perform daily business functions.
Program Manager
Sierra Mental Wellness Group
07.2015 - Current
- Help start and implement 8 contracts for the county around mental health.
- Improved team performance by providing direction and hands-on support.
- Set staffing schedules, administered payroll, and coordinated equipment maintenance.
- Adjust staff methods to achieve new objectives based on company demands.
- Monitored numerous employee activities and assigned tasks to cover demands.
- Managed daily workloads by organizing effective schedules and delegating tasks.
- Brought in well-qualified employees to fill important vacancies, targeting recruitment strategies to reach key candidates.
- Maximized employee performance with effective training and close monitoring.
Executive Director
Middle House
01.2010 - 06.2015
- Submitted timely reports and facilitated open communication among executive board members.
- Spearheaded day to day operations, marketing, and donor relations campaigns.
- Exemplified company mission and values with brand messaging and community outreach.
- Conduct client intakes.
- Conducted Drug and Alcohol testing on-site for residents.
Drug and Alcohol Counselor
Project Amends
01.2008 - 01.2010
- Help start the first residential recovery facility with detox in San Luis Obispo.
- Intervened in crisis situations with patients, remaining calm and professional to maintain control.
- Maintained specific substance abuse treatment case files for every program participant.
- Completed patient psychosocial and individualized treatment plan within required time frame.
- Prepared individual treatment plans for each assigned patient.
- Established and maintained relationships with outside referral sources.
- Assisted individuals with overcoming dependencies through individual and group counseling.
- Completed and maintained accurate records regarding patients’ histories, progress and services provided.
Education
J.D. - Legal
San Luis Obispo College of Law
San Luis Obispo06-2018
Masters in Legal Studies - Legal Studies
San Luis Obispo College of Law
San Luis Obispo06-2018
Bachelor of Science - Sociology
California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA06-2015
Associate of Science - Sociology
Cuesta College
San Luis Obispo, CA06-2012
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Relationship building
- Team collaboration and leadership
- Professional networking
- Start-up operations
Timeline
Business Owner
Next Step Tranasports
03.2022 - Current
Program Manager
Sierra Mental Wellness Group
07.2015 - Current
Executive Director
Middle House
01.2010 - 06.2015
Drug and Alcohol Counselor
Project Amends
01.2008 - 01.2010
J.D. - Legal
San Luis Obispo College of Law
Masters in Legal Studies - Legal Studies
San Luis Obispo College of Law
Bachelor of Science - Sociology
California Polytechnic State University, San Luis Obispo
Associate of Science - Sociology
Cuesta College
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