Benjamin Fosu
IT Support Trainee
LOS ANGELES,CA
Summary
U.S. Military Reservist and IT Support Trainee with hands-on experience in supply operations, equipment maintenance, and technical troubleshooting. Brings a disciplined workflow, reliability, and strong problem-solving skills built through active military service. Expanding IT knowledge through NPower training and industry certifications to deliver efficient, professional technical support.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
92Y Unit Supply Specialist
US Army Reserve
Bell, CA
01.2024 - Current
- Coordinated supply chain logistics for efficient distribution of materials.
- Managed inventory control processes to ensure accurate supply availability.
- Developed and implemented standard operating procedures for supply operations.
- Utilized Army logistics software to track and maintain equipment records.
Education
Bachelor of Arts - Studio Art
California State University, Dominguez Hills
Carson, CA05-2024
Skills
- Networking: TCP/IP, DNS, DHCP, LAN/WAN
- Cloud Platforms: Microsoft Azure
- Operating Systems: Windows 10/11
- Hardware: PC Assembly/Disassembly, Hardware Diagnostics, Peripheral Setup
Certification
CompTIA Tech+, Earned: May 2026
Timeline
92Y Unit Supply Specialist
US Army Reserve
01.2024 - Current
Bachelor of Arts - Studio Art
California State University, Dominguez Hills
EDUCATION & TRAINING
- NPower — Technical Fundamentals & Industry Training
- Los Angeles, CA: Expected Feb 2026 – June 2026
- 20-week intensive program covering hardware, networking, cloud, cybersecurity, troubleshooting, and IT support workflows
- Includes hands-on labs, industry mentorship, and professional job readiness training
MILITARY EXPERIENCE
- Unit Supply Specialist — U.S. Army Reserve
- Bell, CA: January 2024 – Present
- Provided support to Soldiers by answering questions, resolving issues, and ensuring they received required equipment.
- Assisted Soldiers with supply requests, questions, and equipment needs.
- Supported logistics during drill periods by preparing, staging, and distributing equipment to Soldiers in a timely and organized manner.
- Assisted with maintaining supply rooms by organizing gear, labeling storage, and preparing items for training events