BENJAMIN ESCANO
FIELD SERVICE TECHNICIAN
MISSISSAUGA,ONTARIO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
FIELD SERVICE TECHNICIAN
BELL TECHNICAL SOLUTIONS
Mississauga, ON
03.2022 - Current
- Install, repair and maintain bell’s most advanced fiber and copper network
- Able to work independently and offer assistance if required
- Troubleshoot complex telecommunications issues and adhere health and safety.
- Operated hand tools and power equipment according to corporate safety procedures.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Observed field safety protocols to prevent injuries and accidents.
- Drove and maintained company vehicle, keeping in peak condition.
BUSINESS PLANNER
PLDT INC (PHILIPPINE LONG DISTANCE TELEPHONE COMPANY)
12.2018 - 12.2021
- Responsible for understanding and assessing the changing needs of the business,
- Analyze the impact of change
- Provide start of day/end of day report to the Manager of pending repairs and service orders
- Weekly Performance update to the supervisors thru Power Point / Power BI / Excel
FIELD SERVICE ENGINEER
PLDT INC (PHILIPPINE LONG DISTANCE TELEPHONE COMPANY)
09.2009 - 12.2018
- Handling repairs and installation for both copper and fiber optics
- Conducting site inspections
- Engaging with clients
- Ensuring compliance and manage work schedules.
Education
Bachelor of Science - ELECTRONICS AND COMMUNICATIONS ENGINEERING
ADAMSON UNIVERSITY
01.2002 -
Skills
Positive Attitudeundefined
Timeline
FIELD SERVICE TECHNICIAN
BELL TECHNICAL SOLUTIONS
03.2022 - Current
BUSINESS PLANNER
PLDT INC (PHILIPPINE LONG DISTANCE TELEPHONE COMPANY)
12.2018 - 12.2021
FIELD SERVICE ENGINEER
PLDT INC (PHILIPPINE LONG DISTANCE TELEPHONE COMPANY)
09.2009 - 12.2018
Bachelor of Science - ELECTRONICS AND COMMUNICATIONS ENGINEERING
ADAMSON UNIVERSITY
01.2002 -
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