Benjamin Efemba Nkoumou
Edmonton,AB
Summary
Dynamic and dedicated professional with a strong background in customer service and cleaning. Proven ability to enhance productivity through effective communication and attention to detail. Skilled in heavy lifting and problem-solving, consistently delivering high-quality results while fostering positive relationships with clients.
Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Volunteer Delivery Worker
Canadians Volunteers United in Action
10.2024 - Current
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Learned all required tasks quickly to maximize performance.
Ramp Service Agent
Douala International Airport
05.2021 - 09.2024
- Cleaned airplanes between flights, sanitized lavatories, and seat trays as per company specifications.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over four daily flights.
- Loaded and unloaded cargo efficiently, minimizing delays in aircraft boarding process.
- Participated in ongoing training programs to stay current on industry regulations and best practices.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assembled pallets and crates for secure transportation of materials.
Commercial Cleaner
Residence Amar
01.2016 - 10.2020
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
- Organized and used industrial cleaning products following strict safety procedures.
- Disposed of trash and recyclables each day to avoid waste buildup.
Laborer Helper
Ki Group
09.2013 - 05.2015
- Enhanced project efficiency by assisting skilled laborers in various construction tasks.
- Operated hand tools and power equipment safely, reducing risk of injury or damage to property during construction projects.
- Promoted effective communication among team members by relaying vital information between supervisors and workers.
- Collaborated with fellow laborers to complete projects within specified timeframes while adhering to quality standards.
Internship Student
Advans
09.2011 - 10.2012
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
- Participated in workshops and presentations related to projects to gain knowledge.
- Prepared project presentations and reports to assist senior staff.
Education
Certified Personnel
Lokken College
Edmonton, AB07-2025
English Language LINC 5
Metro Continuing Education
Edmonton, AB04-2025
High School Diploma -
High School of Yaounde-Ekounou
Yaounde09-2006
Skills
- Cleaning
- Customer service
- Problem-solving
- Attention to detail
- Heavy lifting
- Positive attitude
- Willingness to learn
- Following instructions
- Collaboration and teamwork
- Shipping and receiving
- Materials loading
- Adaptability and flexibility
Languages
French
Native or Bilingual
English
Professional Working
Certification
- Drive license class 5
- First aid&cpr/aed
- Confined space
- H2S alive
- Fall protection
- Whmis
- Csts
- Forklift
Timeline
Volunteer Delivery Worker
Canadians Volunteers United in Action
10.2024 - Current
Ramp Service Agent
Douala International Airport
05.2021 - 09.2024
Commercial Cleaner
Residence Amar
01.2016 - 10.2020
Laborer Helper
Ki Group
09.2013 - 05.2015
Internship Student
Advans
09.2011 - 10.2012
Certified Personnel
Lokken College
English Language LINC 5
Metro Continuing Education
High School Diploma -
High School of Yaounde-Ekounou
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