Benjamin Cruz
SALES
Vancouver,BC
Summary
Nine years experienced in retail stores, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to join a Vancouver Retail Store and provide remarkable experiences to customers.
Overview
9
9
years of professional experience
Work History
Deparment Manager
Morpho Travel Experience
10.2022 - 10.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Excellent customer service, communication and time management skills
- The ability to set up and maintain a warehouse environment
- Boosted store revenue through upselling and cross-selling techniques.
- Implemented effective communication strategies for better understanding of customer needs and expectations.
Sales Advisor
H&M Hennes & Mauritz
06.2016 - 08.2022
- Increased sales by establishing rapport with customers and identifying their needs.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Skilled at working independently and collaboratively in a team environment.
Sales Associate
Walmart
08.2014 - 05.2016
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Colegio De Bachilleres
MEXICO06.2021
Skills
- Sales Reporting
- Decision-Making
- Team Supervision
- POS Software
- Customer Service
- Product Restocking
- Staff Training
- Fitting Room Maintenance
- Stockroom Maintenance
Timeline
Deparment Manager
Morpho Travel Experience
10.2022 - 10.2023
Sales Advisor
H&M Hennes & Mauritz
06.2016 - 08.2022
Sales Associate
Walmart
08.2014 - 05.2016
High School Diploma -
Colegio De Bachilleres
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