Benjamin Chu
Montreal,QC
Summary
Results-driven professional with over 11 years of diverse experience across multiple industries. Demonstrates a strong ability to adapt quickly and excel in various roles, consistently aiming for excellence.
Overview
7
7
years of professional experience
Work History
Bar Manager
Les Petits Montreal
Montreal, Quebec
2021.10 - 2024.12
- Expanded revenue streams by supporting beverage promotions.
- Identified growth opportunities through detailed review of sales reports.
- Collaborated with team members for high-quality customer service.
- Hired new employees and provided training sessions to increase sales.
Warehouse Worker
BOW Plumbing
Montreal, Quebec
2020.09 - 2021.10
- Transported substantial inventory with pallet jacks efficiently.
- Ensured the accuracy of stock records through computerized monitoring tools.
- Reviewed shipments upon arrival to identify issues.
- Delivered inventory to specific locations in the warehouse facility.
Bilingual Call Center Agent
Canassistance (Medavie Blue Cross)
Montreal, Quebec
2017.10 - 2020.09
- Provided efficient, courteous and informed assistance for routine inquiries and service issues.
- Utilized computer systems to access information and handle incoming calls effectively.
- Assisted customers in French and English with inquiries, complaints, and requests for information.
- Logged customer interactions, maintaining detailed inquiry records.
Education
Certificate - Sales Training For High Performing Teams
Hubspot
Online Course2024-12
High School Diploma -
Antoine-Brossard
Brossard, QC2014-06
Skills
- Team leadership
- Training and mentoring
- Customer service
- Issue resolution
- Manual dexterity
- Multitasking and organization
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Vietnamese
Full Professional
Mandarin
Full Professional
References
References available upon request.
Timeline
Bar Manager
Les Petits Montreal
2021.10 - 2024.12
Warehouse Worker
BOW Plumbing
2020.09 - 2021.10
Bilingual Call Center Agent
Canassistance (Medavie Blue Cross)
2017.10 - 2020.09
Certificate - Sales Training For High Performing Teams
Hubspot
High School Diploma -
Antoine-Brossard