Benjamin Cahill
Montague
Summary
Detail-oriented shipping and receiving clerk with expertise in shipment processing, inventory management, and quality inspection. Proven track record of streamlining operations and ensuring accuracy in shipping documentation. Strong ability to manage inventory levels and optimize shipping workflows. Committed to maintaining high standards of quality and efficiency in all shipping activities.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Clerk
Tramec Sloan
Muskegon
06.2008 - 04.2026
- Processed incoming shipments and verified contents against purchase orders.
- Accessed computers to manage and retrieve shipping activity information.
- Organized and maintained shipping and receiving areas for optimal efficiency.
- Inspected products for damage and reported discrepancies to management.
- Utilized inventory management software to track stock levels accurately.
- Prepared shipping documents, including bills of lading and packing slips.
- Assisted in training new staff on safety protocols and operational procedures.
- Collaborated with warehouse team to streamline loading and unloading processes.
- Processed outbound shipments, including packing and labeling products for delivery.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Organized materials into appropriate storage areas based on product type or size.
- Cleaned work area daily, ensuring safety and organization.
- Prepared packages for shipping and determined most economical shipping methods.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Identified order discrepancies and damaged items and notified supervisor.
- Tracked inventory levels and maintained accurate records for shipping and receiving operations.
- Prepared documentation to track and report on damaged or missing items.
- Utilized RF scanners to track movements of inventory within the warehouse environment.
- Reviewed customer orders and ensured accurate labeling and documentation to prevent shipment delays.
- Monitored merchandise received and shipped from facility in computer system.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Processed returns efficiently according to company policies and procedures.
- Prepared invoices for customers, ensuring accuracy prior to shipment.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
Assistant Manager
Domino's Pizza
Muskegon
06.1999 - 06.2008
- Supervised daily operations to ensure efficient service and quality standards.
- Trained and mentored staff on customer service and operational procedures to enhance team skills and service quality.
- Managed inventory levels to maintain stock availability and reduce waste.
- Resolved customer complaints professionally, ensuring satisfactory resolutions and maintaining customer loyalty.
- Collaborated with management on promotional initiatives and product offerings to drive customer engagement and sales.
- Maintained cleanliness and organization of the kitchen and dining areas.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Box Office Supervisor
Cinema Carousel
Muskegon
09.1996 - 06.1999
- Oversaw ticket sales and transactions at Cinema Carousel, ensuring accurate processing and customer satisfaction.
- Trained staff on customer service protocols and ticketing systems.
- Resolved customer inquiries and issues efficiently in a fast-paced environment.
- Coordinated group bookings and special event ticketing, enhancing customer experience and maximizing attendance.
- Supported other departments within the organization.
- Managed cash flow and reconciled daily financial reports, maintaining financial accuracy and accountability.
- Counted cash at shift end and tallied to reconcile with tickets sold.
Education
High School Diploma -
Mona Shore High School
Muskegon, MI06-1998
Skills
- Shipment processing
- Shipping documentation
- Inventory management
- Quality inspection
- Forklift operation
- Microsoft Excel proficiency
- Microsoft Word proficiency
- Epicor OS proficiency
- Syteline OS proficiency
- WoodWOP 50 training
- Customer service
Certification
- Overhead Crane (Kona Cranes 2023)
- woodWOP 5.0 Programming for nested Weekes (Stiles Education 2014)
- Standard Operating Procedure Certification (SFM Group 2017)
- Lean Fundamentals Training via the Ground Zero Workshop (SFM Group 2017)
Timeline
Shipping and Receiving Clerk
Tramec Sloan
06.2008 - 04.2026
Assistant Manager
Domino's Pizza
06.1999 - 06.2008
Box Office Supervisor
Cinema Carousel
09.1996 - 06.1999
High School Diploma -
Mona Shore High School