Benito Rodriguez
Rocklin
Summary
A highly motivated, ambitious, and self-starting individual with a passion for customer service and sales. With a strong foundation in building relationships, problem-solving, and driving sales, I am eager to find a career where I can grow, learn, and ultimately build the skills necessary to run my own business. I thrive in fast-paced environments, always giving 110% effort to exceed goals and deliver exceptional service. As a fast learner and hard worker, I am looking for a dynamic opportunity that will provide the tools and mentorship to help me achieve my long-term goals of entrepreneurship. Ready to take on new challenges and continuously improve in a company that values growth and development.
Overview
10
10
years of professional experience
Work History
Account Manager
Noted Technology Solutions
01.2023 - Current
- Prepare and deliver detailed quotes for a variety of IT-related needs for government agencies, ensuring accuracy and alignment with client specifications.
- Conduct thorough research on computer systems, servers, and other IT solutions to provide the best recommendations tailored to customer requirements.
- Work closely with clients to understand their specific needs, ensuring that all proposals meet or exceed expectations.
Lead Expert
Enjoy Technology
03.2021 - 02.2023
- Led and trained new hires, ensuring they were equipped with the skills and knowledge needed to succeed in a high-performance, commission-based sales environment.
- Collaborated with other supervisors to develop strategies for increasing productivity, optimizing sales, and driving team success.
- Motivated and mentored sales employees, fostering a supportive and team-oriented atmosphere to maximize individual and team performance.
- Focused on creating a positive and empathetic work environment, offering support both professionally and personally to help employees balance their personal lives with their work responsibilities.
- Prioritized employee development, creating a team-first mentality where every team member felt valued, supported, and empowered to reach their full potential.
Alarm Sales
ADT
10.2019 - 03.2021
- Installed alarm systems in high-value homes, including mansions, ensuring top-tier service and attention to detail during each installation, often spending 4-10 hours per job.
- Delivered exceptional customer service by being respectful and courteous to homeowners, maintaining a professional demeanor in every interaction.
- Acted as the primary tech support for all assigned customers, ensuring full resolution of issues and minimizing the need for office intervention to uphold customer satisfaction and company reputation.
Alarm Sales
Defenders
12.2018 - 10.2019
- Installed alarm systems at customers' homes while providing expert guidance on product features and functionality.
- Upsold additional alarm equipment and services in a commission-based environment, consistently exceeding sales targets.
- Recognized as the top salesperson in the branch and regularly ranked in the top 10 within the region, demonstrating a strong ability to drive sales and deliver exceptional service.
Bell Person/Valet
Hilton
07.2017 - 11.2018
- Greeted and welcomed hotel guests upon arrival, ensuring a positive first impression and providing assistance with room accommodations and vehicle parking.
- Assisted guests with various needs during their stay, including delivering items to rooms and providing information about hotel amenities.
- Collaborated with hotel staff to ensure smooth operations, offering support wherever needed to enhance the guest experience.
PC Sales Associate
Fry's Electronics
04.2016 - 05.2017
- Sold PC components and pre-built PC systems in a high-volume, commission-based sales environment.
- Provided expert advice on products, tailored recommendations to meet customer needs, and ensured a seamless purchasing experience.
- Consistently met or exceeded sales targets, contributing to overall team success in a competitive environment.
Car Sales Associate
Toyota
07.2015 - 04.2016
- Engaged with customers to identify their vehicle needs and recommend the best options, ensuring a personalized and satisfying buying experience.
- Spent 1-3 hours daily on phone calls, either following up with previous customers or proactively cold calling potential clients to drive traffic to the dealership.
- Consistently ranked in the top 3 out of 30 salespeople, achieving top salesman status multiple times, and consistently exceeding monthly sales targets.
Education
High school diploma -
Folsom High School
06.2014
Skills
- Responsive to New Challenges
- Conflict Resolution
- Goal oriented
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Active Listening
- Patience
Timeline
Account Manager
Noted Technology Solutions
01.2023 - Current
Lead Expert
Enjoy Technology
03.2021 - 02.2023
Alarm Sales
ADT
10.2019 - 03.2021
Alarm Sales
Defenders
12.2018 - 10.2019
Bell Person/Valet
Hilton
07.2017 - 11.2018
PC Sales Associate
Fry's Electronics
04.2016 - 05.2017
Car Sales Associate
Toyota
07.2015 - 04.2016
High school diploma -
Folsom High School
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