Benita Ikechukwu
Mississauga,ON
Summary
Detail oriented and customer-focused retail sales associate with over 3 years of experience in assisting customers with product selection, inquiries and purchases. Aiming to utilize my strong communication and interpersonal skills to drive sales and provide excellent customer service in a retail setting
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Assistant
Mimzbee Apparels
07.2021 - 08.2023
- Processed transactions accurately while maintaining a high level of customer service.
- Kept up-to-date records of daily sales activities and managed inventory levels.
- Took initiative to learn about new product offerings and promotions to better assist customers, hence increasing sales by 60%.
- Assisted customers with finding and trying on clothes and accessories
Retail Sales Associate
Kelly's Water And Bakery
03.2018 - 04.2020
- Greet customers and provide assistance with product selection.
- Assisted in managing inventory levels and restocking merchandise as needed.
- Used POS system to process sales and returns.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Resolve customer complaints and issues in a professional and timely manner.
Education
Graduate Certificate - Management
Conestoga College Institute of Technology And Advanced Learning
Milton, ON08.2024
Bachelor of Science - Parasitology And Entomology
Nnamdi Azikiwe University Awka,Nigeria.
Anambra State, Nigeria.09.2018
Skills
- Knowledgeable on current products and trends
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to work efficiently in a fast paced retail environment
Languages
English
Full Professional
Certification
Leadership certificate course 2022
basic certificate course 2015
Timeline
Sales Assistant
Mimzbee Apparels
07.2021 - 08.2023
Retail Sales Associate
Kelly's Water And Bakery
03.2018 - 04.2020
Graduate Certificate - Management
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Science - Parasitology And Entomology
Nnamdi Azikiwe University Awka,Nigeria.
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