Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Fitness & Wellness Passion
Timeline
Generic

Beni-Axel Ntwari

Edmonton,Canada

Summary

I am a motivated and bilingual professional with extensive experience in customer service, sales, and fitness coaching. I am passionate about health and wellness, with a strong background in working with people and maintaining professional, energetic environments. Seeking a Craft Boxing Instructor position to bring positive energy, excellent service, and expert coaching to members and staff.

Overview

4
4
years of professional experience

Work History

Front Desk & Customer Service

Cutco
07.2020 - 12.2021
  • Managed customer calls and appointment scheduling, creating a smooth front desk experience
  • Ensured accurate record-keeping and timely follow-ups to maintain strong client relationships
  • Created a welcoming and professional atmosphere for clients during all interactions

Sales Rep

Nike & Sunglass Hut
06.2023 - 05.2024
  • Greeted customers and created a welcoming atmosphere
  • Assisted clients in product selection and checkouts
  • Maintained cleanliness and organization of the store

Personal Trainer

SV Eltersdorf Soccer Club
03.2022 - 10.2022
  • Facilitated structured individual and group training sessions with an emphasis on strength development, cardiovascular endurance, and mobility enhancement
  • Developed personalized fitness plans based on clients athletic goals
  • Motivated and encouraged athletes in a high-performance team environment
  • Promoted a safe and positive gym culture emphasizing holistic health

Sales and Customer Service Representative

Telus
01.2023 - 06.2023
  • Delivered tailored technology and service solutions through active listening and client-focused approach
  • Consistently exceeded sales targets using persuasive communication and needs assessment
  • Resolved customer concerns with professionalism, contributing to a high satisfaction rate

Education

Bachelor of Applied Information Systems Technology - Computer Software Development

Northern Alberta Institute of Technology (NAIT)
Edmonton, AB
08-2028

Graduate - undefined

Jasper Place High School
12.2018

Skills

  • Excellent interpersonal skills
  • Excellent communication skills
  • Strong background in sales
  • Strong background in customer service
  • Leadership
  • Team collaboration
  • Problem-solving
  • Adaptability
  • Organized
  • Punctual
  • Dependable
  • Proficient in Microsoft Word, Excel, Office Suite

Accomplishments

  • Played semi-professional soccer in Germany (2022)
  • MVP & Champion – multiple school and club-level tournaments
  • Silver Medalist – ACAC Soccer Provincials
  • Finalist – 2018 Canadian Premier League Trials

Languages

English
Native or Bilingual
French
Professional Working
German
Elementary
Japanese
Elementary

Fitness & Wellness Passion

  • Lifelong athlete with deep personal commitment to fitness and health
  • Knowledgeable in gym equipment use, circuit training, and injury prevention
  • Passionate about inspiring others to improve their mental and physical well-being
  • Regularly pursue new learning in health, coaching, and training methods

Timeline

Sales Rep

Nike & Sunglass Hut
06.2023 - 05.2024

Sales and Customer Service Representative

Telus
01.2023 - 06.2023

Personal Trainer

SV Eltersdorf Soccer Club
03.2022 - 10.2022

Front Desk & Customer Service

Cutco
07.2020 - 12.2021

Graduate - undefined

Jasper Place High School

Bachelor of Applied Information Systems Technology - Computer Software Development

Northern Alberta Institute of Technology (NAIT)

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Beni-Axel Ntwari