Benedicta Kanzie Elima
Montreal
Summary
Dedicated warehouse professional with a proven track record at Royal Crown Packaging Ltd, excelling in team collaboration and package handling. Enhanced customer satisfaction through timely deliveries and improved accuracy in order processing. Skilled in sorting packages and maintaining workplace cleanliness, consistently achieving high performance during peak seasons.
Experienced with sorting, loading, and unloading packages in fast-paced environment. Utilizes efficient handling techniques to ensure accurate and timely deliveries. Track record of maintaining high physical endurance and attention to detail.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Package Handler
Royal Crown Packaging Ltd
09.2023 - 10.2024
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
- Improved package tracking accuracy, diligently updating database with scan information and handling exceptions.
Kitchen Staff Member
Pizza Man Chicken Man
02.2022 - 10.2023
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
Regulator Officer
Food and Drug Authority
03.2020 - 11.2021
- Developed strong working relationships with regulators, enhancing trust and cooperation in addressing compliance matters.
- Checking imported food products for compliance with Ghana FDA regulation.
- Ensured timely preparation of required reports by coordinating efforts across multiple departments within the organization.
- Provided expert guidance during the development of new products or services, ensuring adherence to relevant regulations.
- Verifying expiry dates, labeling, and packaging compliance.
- Taking food samples for laboratory analysis to check for contaminants.
- Managed the licensing process for new products, navigating complex regulatory frameworks with precision and accuracy.
- Recommended improvements to processes.
- Investigating report of expired or unwholesome food in supermarkets.
Education
Bachelor of Science - Science in Boichemistry
Kwame Nkrumah University of Science And Technology
10-2021
Skills
- Team collaboration
- Warehouse safety
- Food preparation timely with required standard
- Adaptable to change
- Stacking packages
- Packing boxes
- Workplace cleanliness
- Sorting packages
- Computer skills
- Label reading
- Order picking and processing
Accomplishments
- Achieved best worker for year 2022 through effectively helping with shipping and packaging at Packaging Glamour.
- Collaborated with team of 5 in the development of New costumer Portal.
Languages
English
Full Professional
French
Elementary
Certification
- Introduction to Cybersecurity Fundamentals
Timeline
Package Handler
Royal Crown Packaging Ltd
09.2023 - 10.2024
Kitchen Staff Member
Pizza Man Chicken Man
02.2022 - 10.2023
Regulator Officer
Food and Drug Authority
03.2020 - 11.2021
Bachelor of Science - Science in Boichemistry
Kwame Nkrumah University of Science And Technology
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