BENCY BABU
Surrey,BC
Summary
Highly efficient person and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
SUPERVISOR
Tidewaters Liquor Store
02.2023 - Current
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated customer needs and feedback to drive product and service improvements.
- Contributed towards creating a positive work environment by encouraging open communication among team members, resolving conflicts promptly, and celebrating shared successes together as a unit.
CREW MEMBER
Major Joy Flavoured Chicken
03.2023 - Current
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Supported management in achieving operational efficiency by completing additional tasks as assigned.
LIQUOR STORE CLERK
Tidewaters Liquor Store
06.2021 - 01.2023
- Verified age identification for alcohol purchases to comply with legal regulations and prevent underage sales.
- Processed customer transactions quickly and accurately, ensuring a smooth checkout experience.
- Received payments by cash, credit and personal check and remitted correct change.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Post-Baccaleurate Diploma - Law Enforcement
Justice Institute of British Columbia
New Westminster, BC12.2022
Master of Science - Forensic Science
Amity University
Noida, UP04.2019
Skills
- Time Management
- Computer Skills
- Phone and Email Etiquette
- Attention to Detail
- Multitasking and Organization
- Schedule Management
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Malayalam
Native or Bilingual
Timeline
CREW MEMBER
Major Joy Flavoured Chicken
03.2023 - Current
SUPERVISOR
Tidewaters Liquor Store
02.2023 - Current
LIQUOR STORE CLERK
Tidewaters Liquor Store
06.2021 - 01.2023
Post-Baccaleurate Diploma - Law Enforcement
Justice Institute of British Columbia
Master of Science - Forensic Science
Amity University
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