Benafsha Shayan
Resume
Calgary,AB
Summary
I am a quick learner with a strong and practical work ethics. I am looking to be part of a reputable organisation where I can effectively utilize my unique customer service and professional skills.
Overview
6
6
years of professional experience
Work History
MOA–Sehet Medical Clinic
07.2022 - Current
Cashier
The Real Canadian Superstore
Calgary, AB
11.2016 - Current
Medical Office Assistant
Medi Plus Clinic
Calgary, AB
03.2018 - 04.2018
- Professionally greeted all walk-in and scheduled patients and prioritized them into examining rooms
- Assisted physicians with patient’s procedures; took vitals and checked blood pressure, temperature, height and weight
- Registered new patients and updated admission paperwork with medical history
- Took and labeled blood and urine samples in accordance with doctor’s orders
- Cleaned, sterilized and organized medical equipment and rooms
- Transferable Skills
- Customer Service / Office Administration
- Performed all administrative functions including electronic correspondence, preparing expense reports, making travel arrangements, ordering office supplies, preparing invoices and photocopying
- Provide friendly, reliable and efficient customer service by promptly taking customer orders and answering questions
Education
Medical Office Assistant Program -
Medical Reception College
Basic Net Care Training - undefined
Medical Reception College
Computer / Clerical Training Program - undefined
Calgary Immigration Educational Services
undefined
Bow Valley College
Skills
- Expertise:
- Reporting & Electronic Documentation Clinical Procedures & Policies
- Medical Terminology
- Medical Billing & Insurance Paperwork Client & Patient Support
- Patient Confidentiality
- Scheduling Appointments
- Technical / Computer Skills:
- Proficiency with
- MS Office (Word, Excel, Outlook, PowerPoint and Access)
- A positive attitude with customers and a calm demeanor in stressful situations
- Diplomatic, respectful and de-escalating communication skills
- Strong listening and decisive decision-making skills
Timeline
MOA–Sehet Medical Clinic
07.2022 - Current
Medical Office Assistant
Medi Plus Clinic
03.2018 - 04.2018
Cashier
The Real Canadian Superstore
11.2016 - Current
Medical Office Assistant Program -
Medical Reception College
Basic Net Care Training - undefined
Medical Reception College
Computer / Clerical Training Program - undefined
Calgary Immigration Educational Services
undefined
Bow Valley College
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