Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Ben Zimmerman

Windsor,ON

Summary

Passionate university graduate looking for a position to apply developed statistics and mathematical principles to a position within the community. Nearly 7 years of customer service experience including over 5 years of management experience. Highly motivated, extremely personable, and ready for a brand new set of challenges.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Tim Horton's
Windsor, ON
03.2017 - Current
  • Ensure customer satisfaction through fast, friendly service
  • Consistently maintain daily drive-through time standards, minimize hourly labour cost, and delegate team members for daily cleaning tasks.
  • Perform daily manager tasks such as placing product orders, counting store inventory, counting and balancing tills and the coin float, preparing the daily cash deposit, and performing hiring interviews.
  • Helped lead the store to win the 2021 Platinum Award, a Tim Hortons award given to the stores who score highest in guest satisfaction, consistently excellent drive through times, and overall store performance.

Education

B.S Honours Mathematics And Statistics -

University of Windsor
Windsor, ON
12.2023

Skills

  • Microsoft Excel, Word, Powerpoint, and Outlook
  • Recruiting and Interviewing
  • Task Delegation
  • Product and Service Knowledge
  • Staff Management
  • Financial Management
  • Customer Relations

Accomplishments

  • Recipient of the $10,000 Renewable Dean's Entrance Scholarship for outstanding academic achievement

References

References available upon request.

Timeline

Assistant Manager

Tim Horton's
03.2017 - Current

B.S Honours Mathematics And Statistics -

University of Windsor

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Ben Zimmerman