Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Websites
References
Timeline
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Aidan Walker

Ottawa,Ontario

Summary

Enthusiastic and dedicated Communications and French as a Second Language double major at the University of Ottawa, seeking a position at Fairmont Banff. Bringing exceptional customer service skills, proficiency in French, and a strong ability to thrive in fast-paced environments to create memorable experiences for guests.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server and Bartender

Zak's Diner - Byward Market
Ottawa, Ontario
01.2023 - Current
  • Provided exceptional customer service in a popular, fast-paced environment, ensuring a positive dining experience for guests.
  • Managed bar operations, including drink preparation and inventory management, while maintaining compliance with "Ontario Smart-Serve" regulations.
  • Developed strong interpersonal communication skills through regular interaction with diverse clientele.
  • Recognized as a highly tipped and efficient server, consistently exceeding customer expectations.

Seasonal Associate

Home Depot
Bowmanville, Ontario
06.2022 - 09.2023
  • Assisted customers in the seasonal section, specializing in outdoor products and services, including gardening, patio furniture, BBQ and a wide range of outdoor products.
  • Engaged with customers to address inquiries and resolve issues, fostering a welcoming atmosphere and promoting customer loyalty.
  • Collaborated with team members to create a well-organized and visually appealing shopping environment.

Server's Assistant

Wild Catering
Oshawa, Ontario
05.2021 - 09.2021
  • Assisted in managing the flow of service by coordinating with kitchen staff and servers to ensure timely food delivery.
  • Assisted in delivering food and beverages to tables, paying attention to detail to ensure high quality service.
  • Supported serving staff in preparing tables, ensuring cleanliness and anticipating the needs of guests.

Cart Attendant

Bowmanville Golf Course
Bowmanville, Ontario
07.2020 - 11.2020
  • Provided excellent customer service by assisting golfers with cart rentals and ensuring a smooth operation of the golf course.
  • Maintained cleanliness and organization of golf carts and surrounding areas

Ski Instructor

Brimbacome Ski Club
Orono, Ontario
12.2019 - 03.2020
  • Taught skiing lessons to groups of varying skill levels and ages
  • Developed leadership and communication skills, ensuring safety and improved skiing ability.

Education

Undergraduate Degree - Communications

University of Ottawa
Ottawa, ON
05-2025

Undergraduate Degree - French As A Second Language

University of Ottawa
Ottawa, ON
05-2025

Skills

  • Proficient in French
  • Leadership
  • Exceptional Customer Service
  • Reliability
  • Multitasking and organization
  • Performance improvement
  • Strong work ethic
  • Food safety

Certification

  • Smart Serve Ontario Certification
  • Alberta "Pro Serve" License (In progress)
  • Open to complete any required certifications or licenses

Accomplishments

  • Academic Scholarship uOttawa
  • 8.80 TGPA (2024)
  • uOttawa 'Official Languages and Bilingualism Institute' representative (2023)
  • Ontario H.S Honour Roll Scholar
  • Principal's Leadership Award (2019)

Websites

References

References available upon request.

Timeline

Server and Bartender

Zak's Diner - Byward Market
01.2023 - Current

Seasonal Associate

Home Depot
06.2022 - 09.2023

Server's Assistant

Wild Catering
05.2021 - 09.2021

Cart Attendant

Bowmanville Golf Course
07.2020 - 11.2020

Ski Instructor

Brimbacome Ski Club
12.2019 - 03.2020

Undergraduate Degree - Communications

University of Ottawa

Undergraduate Degree - French As A Second Language

University of Ottawa

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Aidan Walker