Versatile professional with over a decade of customer-facing sales and service experience, complemented by formal training in comedy, screenwriting, music, and audio production. Demonstrates strong communication and leadership skills in retail environments, fostering connections with diverse audiences. Delivers professionalism and creativity in fast-paced roles, effectively balancing customer engagement with artistic endeavors.
Overview
15
15
years of professional experience
Work History
Sales & Service (Seasonal)
Bluewater Pools, Spas & Patios
01.2011 - Current
Functioned as Floor Manager and Key Holder during peak seasons to ensure operational efficiency.
Cultivated long-term customer relationships through effective communication and trust-building techniques.
Merged technical expertise with customer education to enhance problem-solving capabilities.
Delivered exceptional service in retail sales, installation coordination, maintenance, and chemical consultation.
Sales & Service
Canna Cabana (Yonge Street)
12.2022 - 07.2023
Executed retail sales of cannabis products, ensuring adherence to regulatory standards
Ensured compliance while delivering knowledgeable and friendly customer service
Shift Lead and Key Holder responsibilities
Trained and mentored new staff to enhance team capability and service quality
Sales Associate & Social Media Photographer
Friendly Stranger Cannabis Culture Shop
01.2015 - 01.2017
Created in-store and promotional photography for social media
Delivered customer service in a niche retail environment
Assisted with product knowledge and brand culture engagement