Summary
Overview
Work History
Education
Skills
References
Creative Production Credits
Timeline
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Ben Taylor

Chatham,Ontario

Summary

Versatile professional with over a decade of customer-facing sales and service experience, complemented by formal training in comedy, screenwriting, music, and audio production. Demonstrates strong communication and leadership skills in retail environments, fostering connections with diverse audiences. Delivers professionalism and creativity in fast-paced roles, effectively balancing customer engagement with artistic endeavors.

Overview

15
15
years of professional experience

Work History

Sales & Service (Seasonal)

Bluewater Pools, Spas & Patios
01.2011 - Current
  • Functioned as Floor Manager and Key Holder during peak seasons to ensure operational efficiency.
  • Cultivated long-term customer relationships through effective communication and trust-building techniques.
  • Merged technical expertise with customer education to enhance problem-solving capabilities.
  • Delivered exceptional service in retail sales, installation coordination, maintenance, and chemical consultation.

Sales & Service

Canna Cabana (Yonge Street)
12.2022 - 07.2023
  • Executed retail sales of cannabis products, ensuring adherence to regulatory standards
  • Ensured compliance while delivering knowledgeable and friendly customer service
  • Shift Lead and Key Holder responsibilities
  • Trained and mentored new staff to enhance team capability and service quality

Sales Associate & Social Media Photographer

Friendly Stranger Cannabis Culture Shop
01.2015 - 01.2017
  • Created in-store and promotional photography for social media
  • Delivered customer service in a niche retail environment
  • Assisted with product knowledge and brand culture engagement

Education

Sketch Writing Levels 1 & 2, Improv Levels 1 & 2 -

Second City
Toronto, ON
01.2026

Diploma - Writing for Film & Television

Toronto Film School
01.2020

Comedy Writing -

Humber College
01.2012

Comedy School -

Leo Dufour's Comedy School
Windsor, ON
01.2012

Skills

  • Customer service and sales
  • Team leadership and key holder
  • Communication and public engagement
  • Retail operations and cash handling
  • Training and mentoring
  • Analytical thinking and problem solving
  • Audio engineering and sound design
  • Writing (comedy, screen, sketch)
  • Creative project management
  • Social media content and photography

References

Available upon request

Creative Production Credits

  • Writer, Producer, Audio Engineer, Recording Artist, Hardcore Gangster - Comedy Album, 2012
  • Writer, Director, Producer, Editor, Sound Design & Score, JT's Keys - Original Animatic, 2020
  • Writer, Director, Producer, Editor, Sound Design & Score, Raccoon Man - Short Film, 2022

Timeline

Sales & Service

Canna Cabana (Yonge Street)
12.2022 - 07.2023

Sales Associate & Social Media Photographer

Friendly Stranger Cannabis Culture Shop
01.2015 - 01.2017

Sales & Service (Seasonal)

Bluewater Pools, Spas & Patios
01.2011 - Current

Sketch Writing Levels 1 & 2, Improv Levels 1 & 2 -

Second City

Diploma - Writing for Film & Television

Toronto Film School

Comedy Writing -

Humber College

Comedy School -

Leo Dufour's Comedy School
Ben Taylor