Ben Switzer

• Developed marketing material and business development strategies
• Targeted geographic areas for sales calls
• Conducted door-to-door sales promoting window cleaning and pressure washing services
• Scheduled services with homeowners
• Followed up to ensure satisfaction and acquire future services and referrals
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Consulted with customers to assess needs and propose optimal solutions.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Established foundational processes for business operations.

Managed day-to-day business operations which included;

· opening and closing sales office

· Safely operated all range equipment including tractors and ball cleaning equipment

· Training and supervised employees

• Worked with customers to ensure maximum customer enjoyment
• Problem solved and found solutions to issues as they arose
• Fully managed all aspects of the business during owner’s absence.
• Found solutions to problems and dealt with customer concerns in a respectful and timly manner

• Collaborated and worked closely with the content editors, show directors, story tellers and on-screen personalities to develop and execute effective social media strategies, goals and action plans.
• Managed and oversaw all posts across multiple platforms, ensuring posts aligned with the show's evolving themes, weekly episodes and goals.
• Stayed up to date on to trends and audience preferences
• Monitored social media engagement and performance metrics to optimize content and enhance audience interaction
• Required creativity, adaptability, a strong understanding of digital marketing principles and team work to maintain the show's online presence and foster viewer engagement.
• Completed routine social media performance assessments to present to show personalities and show directors

• Delivered exceptional customer service to golf members by developing relationships with members to understand their unique needs and preferences
• Ensured clubs were cleaned and carts were ready for members and all equipment was accounted for and properly stored
• Trained and mentored junior employees in job duties and health and safety
• Assisted members and found solutions to problems or issues as they arose.

• Participated in referee training sessions to continuously improve skills and stay current with best practices in officiating Lacrosse games
• Promoted good sportsmanship among young players by setting an example with respectful conduct and clear instruction
• Enhanced the game experience for spectators and players through clear communication of calls and decisions
• Handled conflicts between players fairly, keeping emotions under control while making crucial decision