Summary
Overview
Work History
Education
Skills
License
Timeline
Generic

Ben Stephan

Calgary

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Groundsman

LafargeHolcim
03.2023 - Current
  • Maintained equipment functionality with regular checks, cleaning, and minor repairs as necessary.
  • Collaborated effectively with fellow groundsmen to complete projects efficiently and maintain high-quality standards.
  • Boosted safety on the property by identifying potential hazards and promptly addressing them.
  • Upheld company reputation by adhering to all safety guidelines and regulations during daily tasks.
  • Collaborated closely with supervisors on special projects requiring additional expertise or manpower, contributing to overall team success.

Shift Supervisor

SwitchHealth Holdings
08.2021 - 09.2023
  • Enforced Public Health of Canada policies and regulations with employees and clients at a Covid Testing Facility.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.

Customer Service Representative/Part Time

Walmart
09.2019 - 07.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

High School Diploma -

Vincent DePaul School
Kerala,India
08.2019

Skills

  • Maintaining equipment
  • Heavy machinery
  • Groundskeeping Techniques
  • Using hand tools
  • Customer service and assistance
  • Problem-Solving
  • Hand tool expertise

License

Class 3 with Airbrakes (Q Endoresement)

Timeline

Groundsman

LafargeHolcim
03.2023 - Current

Shift Supervisor

SwitchHealth Holdings
08.2021 - 09.2023

Customer Service Representative/Part Time

Walmart
09.2019 - 07.2022

High School Diploma -

Vincent DePaul School

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Ben Stephan