Ben Scoble
Vancouver,BC
Summary
An experienced industry professional with proven expertise in sales strategy and client engagement. Known for focussing heavily on client empowerment through education, and fostering strong customer relationships.
Adept at building rapport through honest, fair business practices, and developing mutually beneficial partnerships.
'The unwavering aim should is to be a useful resource to clients by demonstrating a comprehensive understanding of our product offering and the market it inhabits. Having the lowest price is not enough.'
Overview
21
21
years of professional experience
Work History
Commercial Sales Manager
UNIFLOOR
Vancouver, British Columbia
07.2024 - Current
- Trained and mentored sales staff on effective selling techniques and strategies..
- Developed and implemented a quotation system and digital strategy.
- Maintained effective lines of communications with key clients and built strong customer relationships across BC & AB.
- Developed and implemented strategies for expanding customer base.
- Authored and introduced a variety of critical SOPs.
- Championed diversity and inclusion in the workplace.
- Researched industry trends and competitive landscape to inform sales strategy.
A&D/Project Specialist
UNIFLOOR
Vancouver, British Columbia
07.2019 - 06.2024
- Introduced the Unifloor brand and product collection to the specifying community with regular, professional presentations.
- Offered reliable technical guidance to designers and flooring contractors to ensure product installation success.
- Helped clients develop bespoke colours/products to fit the needs of individual projects.
- Collected critical market information, leading to the development of new product lines and colours.
- Helped organize and execute trade show events locally and abroad.
WA & BC Territory Manager - Sales and Service
LAUZON DISTINCTIVE HARDWOOD
Vancouver, British Columbia
01.2017 - 06.2019
- Managed customer relationships by providing exceptional service, responding to inquiries, resolving complaints and ensuring customer satisfaction.
- Coordinated product training sessions for clients and staff to communicate the features and benefits of the Lauzon Collection.
- Monitored competitor activities including pricing structures, promotions, marketing tactics.
- Participated in conferences and trade shows representing Lauzon's interests in key markets.
- Collaborated with internal teams such as Marketing and Product Development on initiatives related to product launches.
Sales & Logistics
JAN KATH CANADA
Vancouver, British Columbia
08.2014 - 12.2016
- Helped manage the daily operations of the Vancouver showroom - including shipping & receiving, inventory management, and product merchandising.
- Worked on highly detailed area rug projects requiring material and colour customization, collaborating with JK Head Office in Bochum, Germany.
- Collaborated closely with the JK team members to achieve project objectives and meet deadlines.
- Executed professional presentations locally and in the greater Toronto area to our A&D clientele.
- Operated a variety of machinery and tools safely and efficiently.
Territory Manager
Colin Campbell & Sons Ltd
Vancouver, British Columbia
08.2004 - 06.2014
- Championed the Nature's Carpet line of products in 2 provinces by presenting to prospective flooring contractor clients, setting up displays, and providing excellent customer service.
- Helped organize and successfully execute trade shows locally, nationally, and in the US.
- Contributed to the development of new introductions to the product line, both from a specification and colour perspective.
Education
Diplome D'Etudes Collegiales - Social Sciences
John Abbott College
Sainte-Anne-de-Bellevue04-1996
Some College (No Degree) - Cultural Anthropology
University of British Columbia
VancouverSkills
- Customer relationship management
- Presentation skills
- Sales strategy
- Effective communication
- Coaching and mentoring
- Team leadership
- Stakeholder engagement
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Japanese
Limited
Affiliations
As Head Coach of my son's VAFC soccer team since 2020, I believe in leading by example and demonstrating a strong work ethic and positive mindset.
As in business, a healthy, successful team is comprised of players pushing toward a common goal.
Every player brings value and has a set of strengths unique to them. A good coach takes their role seriously, offering motivation and support, while never forgetting to preserve the enjoyment of the beautiful game.
References
References available upon request.
Timeline
Commercial Sales Manager
UNIFLOOR
07.2024 - Current
A&D/Project Specialist
UNIFLOOR
07.2019 - 06.2024
WA & BC Territory Manager - Sales and Service
LAUZON DISTINCTIVE HARDWOOD
01.2017 - 06.2019
Sales & Logistics
JAN KATH CANADA
08.2014 - 12.2016
Territory Manager
Colin Campbell & Sons Ltd
08.2004 - 06.2014
Diplome D'Etudes Collegiales - Social Sciences
John Abbott College
Some College (No Degree) - Cultural Anthropology
University of British Columbia
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