Summary
Overview
Work History
Education
Skills
Timeline
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Ben Schultz

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Salesperson

Downtown U-Lok Storage
11.2022 - 05.2024
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Logged reports, expenses, receipts, and sales in company database.
  • Informed customers of promotions to increase sales productivity and volume.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Contributed to team objectives in fast-paced environment.

Floor Staff Member

Canadian Tire
05.2020 - 02.2024
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
  • Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
  • Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
  • Maintained safety standards on the sales floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
  • Resolved customer complaints professionally and courteously, ensuring a positive resolution that maintained customer loyalty.
  • Assisted customers with inquiries, locating products, and making informed recommendations to meet their needs.

Education

High School Diploma -

Total Education
425 29th Ave E
06.2022

Skills

  • Customer care
  • Customer Engagement
  • Up-selling
  • Cold-calling
  • Client Service
  • Product and service knowledge
  • Lead prospecting
  • Customer Relations

Timeline

Salesperson

Downtown U-Lok Storage
11.2022 - 05.2024

Floor Staff Member

Canadian Tire
05.2020 - 02.2024

High School Diploma -

Total Education

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Ben Schultz