Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Telecommunications Technician
Dixon Networks
01.2024 - 01.2025
Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
Installed and repaired network cabling, hardware and software to maximize operational efficiency.
Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
Outside Services
Morgan Creek Golf Course
05.2023 - 09.2023
Responded to customer inquiries quickly and professionally to increase satisfaction.
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Worked with diverse types of weather and ground conditions.
Maintained grounds by trimming, weeding, and general clean-up.
Operations Technician
Schill Insurance
01.2021 - 05.2023
Researched database failures and collaborated with operations team to resolve problems.
Integrated new technologies to better meet project needs.
Performed maintenance tasks on PCs, networks and mobile devices.
Established, repaired and optimized networks by installing wiring, cabling and devices.
Created and Maintained employee accounts.
Email Server up keep.
Technical Support.
Liquor Store Clerk
Lulu Island Liquor Store
04.2020 - 12.2020
Received payments by cash, credit and personal check and remitted correct change.
Educated customers on different promotions, spirits and wines to facilitate buying decisions.
Checked identification for proof-of-age for alcohol and tobacco sales.
Bartender
Pioneers Pub
06.2020 - 08.2020
Kept bar presentable and well-stocked to meet customer needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Operations Assistant
Kater
06.2019 - 09.2019
Assisted with facility scheduling and customer service.
Assisted operations manager with planning of routine operations and special projects.
Solved problems timely and effectively, ensuring customer satisfaction.