Ben Robinson
Pembroke,ON
Summary
Driven and hardworking individual with a diverse background in entrepreneurship, sales, and coaching. Co-founded, scaled, and successfully sold Wash N Go Detailing, effectively managing operations, marketing, and finances. Demonstrated exceptional customer service skills and consistently met sales targets as a sales associate in the retail industry. Known for a strong work ethic and leadership abilities. Looking forward to embracing new challenges as well as preparing to attend Queen's University in 2025.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Co-Owner
Wash N Go Detailing
06.2023 - 09.2024
- Managed daily operations of a successful auto detailing business
- Oversaw customer service, scheduling, and quality control
- Developed and implemented marketing strategies to attract new clients
- Responsible for financial management, including budgeting, invoicing, and expenses
Sales Associate
Play It Again Sports
01.2024 - 01.2025
- Provide exceptional customer service
- Assist shoppers in selecting sporting goods
- Process transactions, purchase second-hand goods, and promote special offers
- Consistently achieving sales targets and enhancing the customer experience
Assistant
Robinsons Auto Center
01.2018 - 01.2021
- Maintained, fixed and cleaned vehicles
- Greeted customers with a healthy attitude
- Assist employees with their duties
- Managed 10+ incoming calls daily
Assistant Coach/ Co-op
Bishop Smith Grade 9 Hockey Program
09.2023 - 02.2025
- Helped students with hockey skills on/off ice
- Helped students with schoolwork in class
- Created 20+ workouts and drills for class
Education
Queens University
Kingston01-2029
Graduate - Honour Roll
Bishop Smith Catholic High School
Pembroke, ON01.2025
Skills
- Dependable
- Hard worker, quick learner
- Strong Leadership skills
- Physically fit/athletic
- Strong communication skills
- Policy and procedure implementation
- Sales strategies
- Operations management
- Marketing expertise
- Business growth
- Customer service
Accomplishments
- Founded, scaled and sold a local mobile detailing business
- Built a total following of 150,000+ across social media for my business
- Central Canada Hockey League Priority Draft Pick - 118th Pick
- Recognized as Male Athlete of the Year - Valour High School/Bishop Smith
- Varsity Mens Hockey, Senior Boys Basketball, Senior Boys Soccer, Varsity Track
Languages
English
Native or Bilingual
Certification
- Certified Customer Service Specialist (CSS)
- CPR/AED/First Aid - St John Ambulance
- Workplace Hazardous Materials Information System Training (WHMIS) - Town of Petawawa
Timeline
Sales Associate
Play It Again Sports
01.2024 - 01.2025
Assistant Coach/ Co-op
Bishop Smith Grade 9 Hockey Program
09.2023 - 02.2025
Co-Owner
Wash N Go Detailing
06.2023 - 09.2024
Assistant
Robinsons Auto Center
01.2018 - 01.2021
Queens University
Graduate - Honour Roll
Bishop Smith Catholic High School
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