BEN O'BRIEN
Bar/Restaurant/Hotel manager
Vancouver ,BC
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
6
6
years of professional experience
Work History
Lobby, Bar & Events Supervisor
The Dean Cork
02.2024 - I currently work here
- Gathered event requirements, including venues, budgets, guest lists, catering and event timelines through face-to-face client meetings.
- Assessed event success and uncovered room for improvement through client feedback.
- Maintained adherence to client-event requirements through effective delegation, prioritizing and management of all production phases, from concept to execution.
Venue Manager
Clancy's Cork
02.2023 - Current
- Hired and trained staff for cross-functional assignments and ensured employee knowledge of specific procedures related to each event type.
- Assessed event success and uncovered room for improvement through client feedback.
- Wrote and developed marketing plans to set clear goals and objectives, identify right audience and increased profit.
Bar Supervisor
Clancy's Cork
02.2022 - Current
- All roles as seen in Bar Staff member but was given extra roles and responsibilities with this new title such as,
- In charge of an area or section and tasked to lead a team of up to 8 staff members.
- Kept detailed inventories of supplies, ensuring bar areas were strategically stocked to maintain efficient workflow.
- Coached bar team in comprehensive knowledge of menu, maintaining efficient and outstanding customer service.
Bar Staff Member
Clancy's Cork
11.2020 - Current
- Facilitated smooth operations by keeping bar area well-stocked throughout each shift.
- Demonstrated full knowledge of all menu items, contents and preparation methods to provide suggestions based on customer preference.
- Upheld high standard of cleanliness in all work areas to comply with health and safety regulations.
- Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guests simultaneously.
- Optimized customer experience, serving each guest with sincere, positive and enthusiastic attitude.
- Remained flexible with scheduling to facilitate coverage during high-traffic service hours.
Bar Assistant
Fitzgibbon's Pub, Crosshaven
04.2018 - 12.2019
- This summer I also worked as a bar assistant in Fitzgibbon's
- Pub in Crosshaven village
- I enjoyed working in the bar, gaining new experience and working with my co-workers
Education
Bachelor of Science - Biomedical Engineering
Munster Technology University
Coláiste Muire
2019
Irish College
2015
Skills
- I pride myself on being a true team player and through my extensive experience in both industry and personal life, strive to be a leader and set a good example to both peers and co-workers
- References available upon requests
- Have Serving it Right, Food Safety and First Aid training completed
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balancePersonal development programsCompany CultureInterests
Sports
Travel
Fitness
Timeline
Lobby, Bar & Events Supervisor
The Dean Cork
02.2024 - I currently work here
Venue Manager
Clancy's Cork
02.2023 - Current
Bar Supervisor
Clancy's Cork
02.2022 - Current
Bar Staff Member
Clancy's Cork
11.2020 - Current
Bar Assistant
Fitzgibbon's Pub, Crosshaven
04.2018 - 12.2019
Bachelor of Science - Biomedical Engineering
Munster Technology University
Coláiste Muire
Irish College
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