BEN MHER QUINTANA
Prince George,BC
Summary
To obtain any position that will enable myself to use and to improve my skills, educational background, and ability to work well with the people.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Counter Attendant and Baker
1367540 B.C. LTD.
Prince George, BC
03.2025 - Current
- Served food items to customers with high efficiency and accuracy.
- Maintained cleanliness of food preparation areas to meet health standards daily.
- Assisted customers with menu selections and provided tailored food recommendations.
- Collaborated with team members to ensure seamless operations during peak hours.
SHIFT MANAGER
PLK PHILIPPINES INC.
01.2024 - 11.2025
- Supervised daily operations, ensuring adherence to company policies and safety protocols.
- Trained and mentored new staff on job responsibilities to enhance team performance.
- Coordinated shift schedules to maximize team efficiency and operational coverage.
- Managed inventory levels, conducting regular stock audits to maintain accuracy.
- Addressed customer concerns promptly, maintaining high service quality standards.
- Monitored workplace safety, executing regular inspections to uphold compliance.
- Oversaw daily cash intake, accurately counting registers and tabulating profits.
- Inspected work areas routinely for cleanliness and organization compliance.
2nd Assistant Manager
MCDONALDS
, PHILIPPINES
05.2022 - 11.2023
- Managed inventory levels and ordered supplies as needed for smooth operations.
- Enforced health and safety standards to maintain a clean work environment.
- Supported daily cash handling procedures and balanced registers at shift end.
- Implemented training programs to improve service quality and efficiency.
- Monitored customer service interactions to maintain satisfaction standards.
CREW TRAINER
MCDONALDS
, PHILIPPINES
12.2019 - 05.2022
- Educating crew members on proper food handling procedures and customer service that established guidelines on hygiene, quality, and food safety are followed.
- Trained new crew members on food preparation and customer service standards.
- Conducted ongoing training sessions to improve team performance and service quality.
- Provided feedback to crew members to enhance skills and teamwork dynamics.
Education
BTVTE - Food Service Management Technology
Universidad De Manila
07-2022
Technical Vocational - Home Economics
Rajah Soliman Science And Technology
04-2018
Skills
- Team leadership and collaboration
- Inventory management
- Customer service excellence
- Staff training and coaching
- Goal orientation
- Strategic thinking
- Ability to work under pressure
- Strong work ethic
Certification
- SHIFT LEADER COURSE, 2022
- FOOD SAFETY CLASS, 2022
- FIRST AID TRAINING, 2022
- NCII BREAD AND PASTRY PRODUCTION, 2019
- NC II FOOD AND BEVERAGE, 2018
- NC II BARISTA, 2019
- NC II COOKERY, 2018
Timeline
Food Counter Attendant and Baker
1367540 B.C. LTD.
03.2025 - Current
SHIFT MANAGER
PLK PHILIPPINES INC.
01.2024 - 11.2025
2nd Assistant Manager
MCDONALDS
05.2022 - 11.2023
CREW TRAINER
MCDONALDS
12.2019 - 05.2022
BTVTE - Food Service Management Technology
Universidad De Manila
Technical Vocational - Home Economics
Rajah Soliman Science And Technology
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