Ben Guenther
DUNROBIN,ON
Summary
Knowledgeable with solid background in HVAC-R Service. Adept at troubleshooting and repairing complex HVAC systems, ensuring optimal performance and client satisfaction. Demonstrated expertise in system diagnostics and preventative maintenance while focusing on safety.
Overview
14
14
years of professional experience
1
1
Certification
Work History
HVAC-R Service Technician
Reliance Home Comfort
10.2015 - Current
- Collaborated with other technicians, sharing knowledge and expertise to improve overall team performance.
- Supported the training of junior technicians, sharing technical expertise to foster their skill development.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Proactively identified potential future issues during service calls, advising clients on steps to mitigate risks.
- Increased client retention by establishing strong professional relationships and addressing their concerns promptly.
Owner/Operator
Allied Heating and Air Conditioning
08.2011 - 10.2015
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Oversaw the hiring process, selecting candidates who contributed to company success.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Trained and motivated employees to perform daily business functions.
Education
Gas Technician
Algonquin College
Ottawa, ON05-2003
Hotel And Resort Management
Sir Sandford Fleming
Peterborough, ON04-1999
Skills
- HVAC system troubleshooting
- Heating systems
- Air conditioning
- System maintenance
- Boiler systems
- Lead development
- Quality-focused
- Focused on safety
Certification
- G2
- 313D
- 308R
- ODP
Timeline
HVAC-R Service Technician
Reliance Home Comfort
10.2015 - Current
Owner/Operator
Allied Heating and Air Conditioning
08.2011 - 10.2015
Gas Technician
Algonquin College
Hotel And Resort Management
Sir Sandford Fleming
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