Ben Eastman

Sales Floor Employee

James Roy

Carp, ON

05.2021 - Current

Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Recommended accessories and complementary purchases to boost revenue.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Greeted customers, helped locate merchandise and suggested suitable options.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Stocked merchandise, clearly labeling items and arranging according to size or color.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Provided exceptional services and pleasant shopping experiences to retail customers.
Built customer loyalty and retention by delivering excellent shopping experiences.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in [Type] and [Type] products.
Prioritized helping customers over completing other routine tasks in store.
Listened to customer needs and desires to identify and recommend optimal products.