Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ben Cormeir

Richibouctou Village

Summary

Dynamic professional with a proven track record in customer service and management, honed across roles from Service Advisor and Shop Manager at Garage 134 to Sales and Purchasing Manager at GL Caissie LTD. Excelled in fostering customer loyalty, enhancing supplier relationships, and boosting sales revenue. Skilled in multitasking, organization, and maintaining calm under pressure, demonstrating a strong work ethic and teamwork.


Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.

Overview

38
38
years of professional experience

Work History

Service Advisor and Shop Manager

Garage 134
01.2019 - 01.2024
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
  • Resolved customer inquiries and complaints quickly.
  • Managed timely and effective replacement of damaged or missing products.
  • Managed inventory control, cash control, and store opening and closing procedures.

Sales Clerk

Deco Furniture
01.2009 - 01.2019
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.

Sales and Purchasing Manager

GL Caissie LTD
01.1999 - 01.2009

.Worked as sales clerk and purchasing manager.

  • Increased sales revenue by developing and implementing effective purchasing strategies.
  • Enhanced supplier relationships through consistent communication and negotiation efforts.
  • Participated in trade shows and conferences to expand industry knowledge and network with potential suppliers.

Frozen Food Department Manager

COOP Richibouctou Village
01.1996 - 01.1999
  • Enhanced customer satisfaction by ensuring the frozen food department was consistently well-stocked and organized.

Laborer

Cap Lumiere Fisheries
01.1986 - 01.1996

.Worked at Cap Lumiere fisheries as summer job as laborer till 1990 and worked full time till 1996

Education

No Degree - Sales And Managements

MFR St Louis High School
St Louis De Kent
06-1992

Skills

  • Customer service
  • Computer skills
  • Multitasking and organization
  • Vehicle assessment
  • Strong work ethic
  • Listening
  • Calm and professional under pressure
  • Handling customer complaints
  • Complaint resolution
  • Workflow management
  • Teamwork and collaboration
  • Understanding customer needs

Languages

English
Native or Bilingual

Timeline

Service Advisor and Shop Manager

Garage 134
01.2019 - 01.2024

Sales Clerk

Deco Furniture
01.2009 - 01.2019

Sales and Purchasing Manager

GL Caissie LTD
01.1999 - 01.2009

Frozen Food Department Manager

COOP Richibouctou Village
01.1996 - 01.1999

Laborer

Cap Lumiere Fisheries
01.1986 - 01.1996

No Degree - Sales And Managements

MFR St Louis High School
Ben Cormeir