To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Associate Professional- Supervisor
Fairmont Jasper Park Lodge
Jasper, AB
04.2022 - Current
Assisting with training and overseeing our golf team, as well as the responsibility to supervise our extensive rental program
Teaching and numerous clinics over the season
Following policy and procedure while ensuring we maintained engaging and friendly customer service
Completing daily cash in/outs, inventory control and daily reports to Head Professional.
General Manager
Newcastle Golf and Country Club
Newcastle, ON
10.2019 - 11.2021
Responsible for all course operations
Hiring, scheduling and training staff of 28
Daily communication with superintendent ensuring a cohesive staff through all pro shop, back shop, clubhouse and maintenance
Taking care of invoices, parts ordering, inventory and monitoring social media marketing strategies
Maintaining relations with customers and creating new ones
The Old Massey House
Newcastle, ON
10.2019 - 01.2021
Greeting guests, taking orders and delivering food and beverages with efficiency and courtesy
Ensuring guests have a memorable dining experience by addressing special requests, occasions and concerns
Communicating with team members in both front of house and back of house to provide a cohesive service to all.
Assistant Professional
Newcastle Golf and Country Club
Newcastle, ON
03.2017 - 10.2019
Helping to oversee the day to day
Interacting with customers, answering phone calls and handling payments
Organizing our junior program and tournaments.
Pro Shop Supervisor
Newcastle Golf and Country Club
Newcastle, ON
05.2015 - 10.2016
Interacting with each customer, in person or over the phone
Maintaining inventory and restocking when needed
Scheduling pro shop staff and helping deal with any conflicts that may arise both on and off the course.
Course back shop attendant
Newcastle Golf and Country Club
Newcastle, ON
05.2012 - 09.2014
Cleaning carts, making sure they were gassed and charged for the following use