Ben Broadstock
Edmonton,AB
Summary
Dynamic professional with a proven track record at Tommy Guns Barbershop, excelling in customer retention through exceptional service and expert styling advice. Skilled in cutting and customer service, demonstrated by a high customer satisfaction rate. Quick learner, adept in both technical skills and building lasting client relationships.
Overview
5
5
years of professional experience
Work History
Barber
Tommy Guns Barbershop
07.2023 - Current
- Achieved highest sales at location
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Consistently received positive performance reviews from guests.
Service Specialist
London Drugs
02.2020 - 06.2023
- Processed customer service orders promptly to increase customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Provided primary customer support to internal and external customers.
- Answered constant flow of customer calls with minimal wait times.
Education
1400 Hour Hair Diploma - Cosmetology
One Beauty Academy
Edmonton, AB04.2023
High School Diploma -
Queen Elizabeth School
Edmonton, AB06.2019
Skills
- Customer Service
- Product Knowledge
- Styling
- Cutting
- Razor shaving
- Beard trimming
- Chemical Formulations
- Chemical Applications
- Compliance and Sanitation
- Excellent Consultation
- Quick learner
Interests and Capabilities
- Favored towards barbering, cutting, and updos.
- Passionate about styling and product use
- Capable of fast perm wrapping and chemical/color application
- Achieved a 93% final grade at One Beauty Academy
- Excellent ability in product sales
Timeline
Barber
Tommy Guns Barbershop
07.2023 - Current
Service Specialist
London Drugs
02.2020 - 06.2023
1400 Hour Hair Diploma - Cosmetology
One Beauty Academy
High School Diploma -
Queen Elizabeth School
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