Ben Armstrong
Greater Sudbury,ON
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shift Manager
Manitoulin Brewing Co.
01.2019 - 08.2024
- Cleaned and sterilized factory processing containers and work areas to keep foods safe.
- Trained and mentored new employees to maximize team performance.
- Tested and debugged website and prevented functional flaws from impacting publicvisitors.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift,preparing cash drawers and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Recommended products to customers, thoroughly explaining details.
- Prepared domestic and international shipments for transportation.
Administrator
SET Power Systems INC.
10.2023 - 04.2024
- Developed practical skills by actively participating in hands-on training sessions under the guidance of experienced electricians.
- Draft contracts, review existing contracts, enforce the terms of contracts and process cancellation requests.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Enhanced safety measures by diligently following electrical codes and regulations during installations.
- Assisted in the preparation and processing of payroll to facilitate prompt staff payments.
- Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Wine Merchant
Wine Rack
08.2022 - 04.2023
- Following Wine Rack's Customer Service program, consistently and effectively recommending a selection of wine to meet our customers' needs.
- Enthusiastically engaging and interacting with customers to draw them into the store.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Recommended complementary purchases to customers, increasing revenue.
Labourer
Frank Gurney
04.2020 - 06.2021
- Utilized construction tools and machinery to effectively complete job site projects.
- Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
- Painted surfaces using brushes, spray guns and paint rollers.
- Performed weekly groundskeeping and building maintenance for multiple satisfied tenants.
- Completed prompt snow removal.
- Performed general housekeeping and cleaning tasks.
Busser/Food Runner
Anchor Inn Hotel
02.2014 - 08.2019
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly
Education
Ontario College Diploma - Practical Nursing
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON04-2026
Ontario College Certificate - Electrical Techniques
Canadore College
North Bay, ON04-2023
High School Diploma -
Manitoulin Secondary School
M'Chigeeng, ON06-2019
Certification
Smart Serve Certificate
Timeline
Administrator
SET Power Systems INC.
10.2023 - 04.2024
Wine Merchant
Wine Rack
08.2022 - 04.2023
Labourer
Frank Gurney
04.2020 - 06.2021
Shift Manager
Manitoulin Brewing Co.
01.2019 - 08.2024
Busser/Food Runner
Anchor Inn Hotel
02.2014 - 08.2019
Ontario College Diploma - Practical Nursing
Cambrian College of Applied Arts And Technology
Ontario College Certificate - Electrical Techniques
Canadore College
High School Diploma -
Manitoulin Secondary School