Overview
Work History
Education
Certification
Timeline
Generic

Ben Armstrong

Greater Sudbury,ON

Overview

11
11
years of professional experience
1
1
Certification

Work History

Shift Manager

Manitoulin Brewing Co.
01.2019 - 08.2024
  • Cleaned and sterilized factory processing containers and work areas to keep foods safe.
  • Trained and mentored new employees to maximize team performance.
  • Tested and debugged website and prevented functional flaws from impacting publicvisitors.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift,preparing cash drawers and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Recommended products to customers, thoroughly explaining details.
  • Prepared domestic and international shipments for transportation.

Administrator

SET Power Systems INC.
10.2023 - 04.2024
  • Developed practical skills by actively participating in hands-on training sessions under the guidance of experienced electricians.
  • Draft contracts, review existing contracts, enforce the terms of contracts and process cancellation requests.
  • Expedited invoice processing with effective communication between internal departments and external vendors.
  • Enhanced safety measures by diligently following electrical codes and regulations during installations.
  • Assisted in the preparation and processing of payroll to facilitate prompt staff payments.
  • Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.

Wine Merchant

Wine Rack
08.2022 - 04.2023
  • Following Wine Rack's Customer Service program, consistently and effectively recommending a selection of wine to meet our customers' needs.
  • Enthusiastically engaging and interacting with customers to draw them into the store.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Recommended complementary purchases to customers, increasing revenue.


Labourer

Frank Gurney
04.2020 - 06.2021
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
  • Painted surfaces using brushes, spray guns and paint rollers.
  • Performed weekly groundskeeping and building maintenance for multiple satisfied tenants.
  • Completed prompt snow removal.
  • Performed general housekeeping and cleaning tasks.

Busser/Food Runner

Anchor Inn Hotel
02.2014 - 08.2019
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly

Education

Ontario College Diploma - Practical Nursing

Cambrian College of Applied Arts And Technology
Greater Sudbury, ON
04-2026

Ontario College Certificate - Electrical Techniques

Canadore College
North Bay, ON
04-2023

High School Diploma -

Manitoulin Secondary School
M'Chigeeng, ON
06-2019

Certification

Smart Serve Certificate

Timeline

Administrator

SET Power Systems INC.
10.2023 - 04.2024

Wine Merchant

Wine Rack
08.2022 - 04.2023

Labourer

Frank Gurney
04.2020 - 06.2021

Shift Manager

Manitoulin Brewing Co.
01.2019 - 08.2024

Busser/Food Runner

Anchor Inn Hotel
02.2014 - 08.2019

Ontario College Diploma - Practical Nursing

Cambrian College of Applied Arts And Technology

Ontario College Certificate - Electrical Techniques

Canadore College

High School Diploma -

Manitoulin Secondary School

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