Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Bemnet Samson

Bemnet Samson

Toronto,ON

Summary

Highly motivated individual experienced in providing exceptional customer service. Expert in menu knowledge, order taking, and upselling techniques. Proven ability to work collaboratively with customers and other staff to ensure a positive dining experience. Organized with experience in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience

Work History

FOOD SERVER

MLE launch pad
2017.09 - 2020.03
  • Monitored tables closely and remained attentive to guests' needs
  • Used knowledge of menu items and ingredients to assist customers with menu selections
  • Offered attentive, friendly guest service

FOOD SERVER

Good Shepherd
2017.09 - 2018.04
  • Carried dishes from kitchen and quickly delivered to customers
  • Monitored tables closely and remained attentive to guests' needs
  • Answered customer questions about items and recommended dishes, beverages, and desserts
  • Offered attentive, friendly guest service
  • Assisted with bussing tasks, clearing and resetting tables
  • Used knowledge of menu items and ingredients to assist customers with menu selections
  • Filled condiment, salt and pepper, and napkin containers
  • Informed customers of daily specials
  • Prepared hot, cold and mixed drinks for patrons and chilled bottles of wine

Education

Diploma in Engineering Candidate -

Seneca
05.2025

Skills

  • Guest Relations
  • Safe Food Handling
  • Food Handling
  • Dining Area Maintenance
  • Quality Control
  • Order Verification
  • Order Taking
  • Suggestive Selling
  • Conflict Resolution
  • Relationship Building
  • Food Station Setup
  • Food and Beverage Pairings
  • Menu Memorization
  • Service Prioritization
  • Menu Presentation
  • Food Preparation

Languages

English
Professional Working

Timeline

FOOD SERVER

MLE launch pad
2017.09 - 2020.03

FOOD SERVER

Good Shepherd
2017.09 - 2018.04

Diploma in Engineering Candidate -

Seneca
Bemnet Samson