Belva Jones Taylor
Los Angeles
Summary
Security professional with proven history of managing and enhancing security protocols to safeguard assets and personnel. Known for strong focus on team collaboration and achieving results under evolving conditions. Reliable and adaptable, with expertise in risk assessment and incident response.
As a Security Officer, specializing in loss prevention and human resource safety functions. Committed to providing security with innovative, high-tech equipment.
Highly effective at risk and operational management. Identifies safety threats and finds workable solutions.
Adaptable security leader accustomed to managing challenging situations with grace and diplomacy. Skilled in managing large-scale public events and monitoring densely crowded areas to provide effective risk management.
Overview
2020
2020
years of professional experience
Work History
Security Supervisor
ATF Security
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Mail Carrier
U.S. Postal Service
06.1999 - 12.2019
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
- Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
- Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
- Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Handled mail and packages with care to prevent damage during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.
- Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
- Ensured the security of mailboxes by diligently locking them after deliveries to protect customers'' personal information and prevent theft.
- Completed large-volume seasonal deliveries such as tax documents, holiday packages and election materials on time to meet strict deadlines.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Assisted in reducing lost or misdelivered mail through diligent attention to detail when handling packages and letters.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
- Participated in ongoing USPS training programs to stay current on postal service procedures, regulations, and best practices for efficient mail delivery.
- Collaborated with fellow carriers for seamless coverage during vacations, illnesses, or other absences to ensure uninterrupted mail delivery service.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Streamlined mail carrier operations by effectively using handheld scanners to track package status and confirm deliveries.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Contributed to increased postal revenue by promoting and selling USPS products and services during daily deliveries.
- Coordinated with postal office team to manage undeliverable mail, ensuring timely resolution of delivery issues.
- Collaborated with other postal workers to share insights on improving mail delivery services.
- Increased community trust by providing consistent and accurate mail delivery services.
- Supported postal service during peak periods by working extended hours, ensuring all mail was delivered on time.
- Adapted to varying weather conditions to ensure uninterrupted mail service.
- Assisted in training new mail carriers, sharing best practices and tips for effective mail delivery.
- Responded to customer inquiries and concerns with professionalism, enhancing public image of postal service.
- Enhanced safety of mail items by implementing secure handling and delivery practices.
- Identified and reported potential security risks during mail delivery, contributing to community safety.
- Ensured timely delivery of mail to residential and commercial addresses, maintaining high customer satisfaction.
- Contributed ideas for postal service improvement during team meetings, demonstrating proactive approach to job responsibilities.
- Observed traffic and safety regulations for safe transport and delivery of mail.
Education
Certificate Of Technical Studies - Court Reporter
Associate Of Applied Arts - Business
09.1983
- [Number] GPA
- Professional Development: [Subject]
- Relevant Coursework: [Subject] & [Subject]
- Honor Roll [Semester and Year]
Skills
- Safety and security procedures
Timeline
Mail Carrier - U.S. Postal Service
06.1999 - 12.2019
Security Supervisor - ATF Security
Bryan School of Court Reporting - Certificate Of Technical Studies, Court Reporter
Compton College - Associate Of Applied Arts, Business
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