Bella Senczuk-Delgado
Burlington,Canada
Summary
Customer-focused candidate with excellent communication and interpersonal skills. Proficient in handling reservations, seating arrangements, and payments. Committed to creating a warm and inviting atmosphere. Highly trainable with expertise in customer service and a background in team management. Friendly, reliable, and excited to take initiative to provide excellent work and ensure exceptional customer experiences.
Overview
7
7
years of professional experience
Work History
Receptionist
Marcio Nunes Brazilian Jiu-Jitsu (MNBJJ)
01.2023 - Current
- Dealing with client concerns and managing social media
- Sign up new clients and sell merchandise
- Cleaning studio, mopping, vacuuming, and dusting.
Social Service Worker student placement
Woodview Mental Health and Autism Services
07.2022 - 08.2022
- FASD training
- Casework management
- Intake assessments with clients, writing case files
- At-home visits with clients and parents
- U.M.A.B training.
Customer Service Cashier
Shoppers Drug Mart
08.2018 - 01.2019
- Cashier and merchandiser
- Helped stock and count inventory, organized products, cleaned station
- Handled money, coupons, lottery machine, PC optimum system
- Answered phone calls, customer support.
Cashier
McDonald's Restaurant
09.2017 - 05.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Education
Social Service Worker -
Mohawk College
Hamilton, ON08.2024
FIRE and Worker Health and Safety Awareness -
Mohawk College
04.2023
Violence and Harassment in the Workplace -
Mohawk College
04.2023
Accessibility for Ontarians with Disabilities Act (AODA) -
Mohawk College
04.2023
Workplace Hazardous Materials Information System (WHMIS) -
Mohawk College
04.2023
Understanding and Managing Aggressive Behaviour (U.M.A.B) training -
Woodview Mental Health and Autism Services
08.2023
Fetal Alcohol Spectrum (FASD) training -
Woodview Mental Health and Autism Services
08.2023
Skills
- Energetic
- Friendly
- Teamwork
- Organized
- Multi-tasking
- Reliable
- Flexible
- Responsible
- Communication
- Time management
- Collaboration
- Problem-solving
- Attention to detail
- Conflict resolution
- Attentive listener
References
- Paija Diffin, paijarose@hotmail.com, (204)-930-8827
- Annie Staranchuk, Annie.staranchuk@gmail.com, (416)-561-6094
- Marcio Nunes, contact@mnbjj.ca, 4167174889
Timeline
Receptionist
Marcio Nunes Brazilian Jiu-Jitsu (MNBJJ)
01.2023 - Current
Social Service Worker student placement
Woodview Mental Health and Autism Services
07.2022 - 08.2022
Customer Service Cashier
Shoppers Drug Mart
08.2018 - 01.2019
Cashier
McDonald's Restaurant
09.2017 - 05.2018
Social Service Worker -
Mohawk College
FIRE and Worker Health and Safety Awareness -
Mohawk College
Violence and Harassment in the Workplace -
Mohawk College
Accessibility for Ontarians with Disabilities Act (AODA) -
Mohawk College
Workplace Hazardous Materials Information System (WHMIS) -
Mohawk College
Understanding and Managing Aggressive Behaviour (U.M.A.B) training -
Woodview Mental Health and Autism Services
Fetal Alcohol Spectrum (FASD) training -
Woodview Mental Health and Autism Services
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