Bella Sansom
Porters Lake
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
4
4
years of professional experience
Work History
PT Team Lead
The Body Shop
08.2025 - Current
- Led team in achieving sales targets through effective staff training and motivation.
- Oversaw daily store operations, ensuring compliance with brand standards and policies.
- Maintained high levels of employee engagement by promoting a positive workplace culture.
PT Keyholder
Steve Madden
09.2024 - 08.2025
- Managed daily store operations, ensuring high standards of customer service and store presentation.
- Trained new staff on sales techniques and company policies to enhance team performance.
- Oversaw cash handling procedures, ensuring accuracy during transactions and end-of-day reconciliation.
PT Team Lead
The Body Shop
10.2022 - 08.2024
- Led team to achieve sales targets through effective coaching and performance management.
- Implemented training programs to enhance product knowledge and customer service skills among staff.
- Coordinated promotional events, enhancing brand visibility and customer engagement in-store.
PT Cashier and Supervisor
Sobeys
06.2022 - 05.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Handled returns and exchanges according to company policies, ensuring customer satisfaction.
PT Gas Station Clerk
Ultramar
06.2021 - 01.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of gas station facilities to enhance customer experience.
- Assisted customers with inquiries related to fuel products and services, ensuring satisfaction.
Education
No Degree - Academic Upgrading
Nova Scotia Community College
Dartmouth, NS04-2024
High School Diploma -
Eastern Shore District High
Musquodoboit Harbour, NS06-2022
Skills
- Reliable
- Flexible
- Conflict resolution
- Performance improvement
- Customer service
- Strong communication skills
- Attention to detail
- Customer focus
Languages
English
Native or Bilingual
Timeline
PT Team Lead
The Body Shop
08.2025 - Current
PT Keyholder
Steve Madden
09.2024 - 08.2025
PT Team Lead
The Body Shop
10.2022 - 08.2024
PT Cashier and Supervisor
Sobeys
06.2022 - 05.2023
PT Gas Station Clerk
Ultramar
06.2021 - 01.2024
No Degree - Academic Upgrading
Nova Scotia Community College
High School Diploma -
Eastern Shore District High