Dedicated retail sales associate with proven cash handling and customer service skills. Experienced in training associates and resolving complaints to enhance customer loyalty; including credit card application loyalty process.
Overview
4
4
years of professional experience
Work History
Food Server
Family Own Business
Oxnard, CA
06.2022 - 08.2023
Managed food and beverage orders with accuracy, minimizing errors during peak hours.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Cultivated warm relationships with regular customers.
Managed cash register accurately, ensuring proper handling of transactions and tips.
Retail Sales Associate
Old Navy, Gap
Ventura, CA
09.2023 - Current
Assisted customers with product selection and inquiries to enhance shopping experience.
Trained new associates on store policies, customer engagement techniques, and inventory management practices.
Resolved customer complaints effectively, fostering a positive shopping environment and loyalty.
Greeted customers and helped with product questions, selections, and purchases.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Assisted in opening new Old Navy location
Traveled in between district stores to assist other retail associates with merchandising and inventory needs