I am a person of broad perspectives and high mediation skills. When I find myself invested in a topic I often become immersed and unrelenting in the pursuit of what must be done.
Overview
5
5
years of professional experience
Work History
Seasonal Costumer Service Representative
Target
Algonquin, IL
12.2023 - 01.2024
Alleviated customer complaints, directing them to management if beyond my capabilities
Initiated returns at the register
Promoted Target red card enrollment
Resolved price match mistakes
Defected faulty items ( bagged and secured hazardous merchandise for proper disposal )
Answered the guest service’s phone
Scanned and sorted return items into there respective bins for re shop in the back room
Put items on hold
Worked Drive up orders
Scanned, organized and assembled customer mobile orders into carts
This was a high paced environment based off efficiency time from guest arrival to us bringing out the order
Brought groceries to car’s
Operated check out lanes as a cashier
Bagged groceries to food Saftey standards
Interacted with costumers asking insight on their shopping experience
Processed gift card purchases
Looked up item locations to direct people in proper direction
Little Kids Swim Instructor
Bear Paddle Swim School
Algonquin, IL
11.2022 - 08.2023
Worked with 6 to 36 month olds and there parents teaching them how to float on there backs and grab the wall to climb out if they where to ever fall in water
4 to 5 year olds learned how to put there face in the water (blowing bubbles) voluntarily. Teaching them to use there arms to paddle and legs to kick
Taught front crawl, back stroke and butterfly to 8- 11 year olds
memorized numerous safety protocols and the skills needed to teach each level of swim. Levels ranged from 1 - 7 with varying levels of difficulty
maintained strong social communication with parents on how there child was progressing
Wrote progress reports once a month illustrating the skills they've achieved and could use work on
Cashier
McDonald's
Algonquin, IL
06.2022 - 11.2022
Completed fast paced orders over headset while multitasking cash register
Processed returns, refunds and issued receipt's
Mediated customer complaints
Made drinks like coffee, frappuccino's and milkshakes
Handed out food and drinks at drive through window
stocking
Cashier
Panera Bread
Algonquin, IL 60102
12.2021 - 05.2022
Operated cash register and POS system to receive payment by cash or credit card.
Drive through window with public relations handing out food and taking orders
Cleaning bubbler drink machines
Stocking front bakery display
Taking plates black and forth (Dish washing)
Promoted coffee subscription
Dairy Queen-Associate
Dairy Queen
Greenup, IL USA
03.2021 - 11.2021
Fulfilled customer orders via headset for drive-through
Greeted and assisted front counter customers & fulfilled orders
Handled all register functions in a high customer volume environment
Made items like cakes and Dilly Bars for front display case
Seasonal Volunteer
Soup Kitchen
Toronto, ON CANADA
11.2019 - 01.2020
Assisted in serving hot meals to the homeless
Utilized effective collaborative communication
Prepared food
Counselor In Training Program 2019
Beaches Recreation Centre
Toronto, ON M4E 1K5
07.2019 - 07.2019
Organized summer camp activities for children (ages 5-9), Completed 2 week course with certificate of completion (20 hrs)