Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Bella Potter

Toronto,ON

Summary

I am a person of broad perspectives and high mediation skills. When I find myself invested in a topic I often become immersed and unrelenting in the pursuit of what must be done.

Overview

5
5
years of professional experience

Work History

Seasonal Costumer Service Representative

Target
Algonquin, IL
12.2023 - 01.2024
  • Alleviated customer complaints, directing them to management if beyond my capabilities
  • Initiated returns at the register
  • Promoted Target red card enrollment
  • Resolved price match mistakes
  • Defected faulty items ( bagged and secured hazardous merchandise for proper disposal )
  • Answered the guest service’s phone
  • Scanned and sorted return items into there respective bins for re shop in the back room
  • Put items on hold

Worked Drive up orders

  • Scanned, organized and assembled customer mobile orders into carts
  • This was a high paced environment based off efficiency time from guest arrival to us bringing out the order
  • Brought groceries to car’s

Operated check out lanes as a cashier

  • Bagged groceries to food Saftey standards
  • Interacted with costumers asking insight on their shopping experience
  • Processed gift card purchases
  • Looked up item locations to direct people in proper direction

Little Kids Swim Instructor

Bear Paddle Swim School
Algonquin, IL
11.2022 - 08.2023
  • Worked with 6 to 36 month olds and there parents teaching them how to float on there backs and grab the wall to climb out if they where to ever fall in water
  • 4 to 5 year olds learned how to put there face in the water (blowing bubbles) voluntarily. Teaching them to use there arms to paddle and legs to kick
  • Taught front crawl, back stroke and butterfly to 8- 11 year olds
  • memorized numerous safety protocols and the skills needed to teach each level of swim. Levels ranged from 1 - 7 with varying levels of difficulty
  • maintained strong social communication with parents on how there child was progressing
  • Wrote progress reports once a month illustrating the skills they've achieved and could use work on

Cashier

McDonald's
Algonquin, IL
06.2022 - 11.2022
  • Completed fast paced orders over headset while multitasking cash register
  • Processed returns, refunds and issued receipt's
  • Mediated customer complaints
  • Made drinks like coffee, frappuccino's and milkshakes
  • Handed out food and drinks at drive through window
  • stocking

Cashier

Panera Bread
Algonquin, IL 60102
12.2021 - 05.2022
  • Operated cash register and POS system to receive payment by cash or credit card.
  • Drive through window with public relations handing out food and taking orders
  • Cleaning bubbler drink machines
  • Stocking front bakery display
  • Taking plates black and forth (Dish washing)
  • Promoted coffee subscription

Dairy Queen-Associate

Dairy Queen
Greenup, IL USA
03.2021 - 11.2021
  • Fulfilled customer orders via headset for drive-through
  • Greeted and assisted front counter customers & fulfilled orders
  • Handled all register functions in a high customer volume environment
  • Made items like cakes and Dilly Bars for front display case

Seasonal Volunteer

Soup Kitchen
Toronto, ON CANADA
11.2019 - 01.2020
  • Assisted in serving hot meals to the homeless
  • Utilized effective collaborative communication
  • Prepared food

Counselor In Training Program 2019

Beaches Recreation Centre
Toronto, ON M4E 1K5
07.2019 - 07.2019
  • Organized summer camp activities for children (ages 5-9), Completed 2 week course with certificate of completion (20 hrs)

Education

Bachelor of Arts - Criminology

DePaul University
Chicago IL
06-2027

Harry D. Jacobs High School
05.2022

Cumberland High School
Greenup, IL
05.2020

Malvern Collegiate Institute
05.2019

Glen Ames Senior Public School
05.2018

Skills

  • Fast efficient worker
  • Adaptable to changing circumstances
  • Good under stress
  • Detail oriented
  • Strong task delegation skills
  • Patience
  • Time Management
  • Taking initiative
  • Effective verbal communication
  • Collaborative

Languages

  • English

References

References available upon request.

Timeline

Seasonal Costumer Service Representative

Target
12.2023 - 01.2024

Little Kids Swim Instructor

Bear Paddle Swim School
11.2022 - 08.2023

Cashier

McDonald's
06.2022 - 11.2022

Cashier

Panera Bread
12.2021 - 05.2022

Dairy Queen-Associate

Dairy Queen
03.2021 - 11.2021

Seasonal Volunteer

Soup Kitchen
11.2019 - 01.2020

Counselor In Training Program 2019

Beaches Recreation Centre
07.2019 - 07.2019

Bachelor of Arts - Criminology

DePaul University

Harry D. Jacobs High School

Cumberland High School

Malvern Collegiate Institute

Glen Ames Senior Public School
Bella Potter