Bella Pena
Santa Rosa
Summary
I am looking forward to applying for a part-time position at your organization. By working as a barista for Starbucks, I developed a range of skills that would make me a valuable addition to any team. My experience working in customer service taught me to be efficient, responsible, and patient. I understand the importance of contributing to a clean and resilient workplace, while meeting customer expectations. I am a hard worker, team player, and I am dedicated to expand my knowledge in different opportunities.
Overview
4
4
years of professional experience
Work History
Barista
STARBUCKS COFFEE COMPANY
08.2023 - Current
- Maintained a clean and organized workspace for efficiency and safety, as well as a welcoming environment for customers.
- Contributed to a positive team environment by effective communication and collaboration with coworkers.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities throughout the day.
- Made and served brand-specific cafe beverages with a focus on speed, quality and consistency.
- Maintained and operated espresso machines, blenders, coffee brewers, coffee pots, and other equipment.
YMCA Camp Counselor
YMCA Daycare
08.2021 - 07.2023
- Helped chaperone field trips and supervised up to 25 children.
- Developed and organized a daily routine and expectations for children to follow and maintain.
- Expanded skills in behavior management by resolving conflicts between children and demonstrated positive leadership skills.
- Communicated with staff and parents to collaborate on upcoming events.
Clerical Duties (seasonal)
Shasta Sleep Services
07.2021 - 08.2021
- Scanned patient charts.
- Filed paperwork and patients' data information.
- Answered phone calls and greeted in customers.
- Practiced organizational skills and work ethic.
Education
High School Diploma -
Montgomery High School
Santa Rosa06-2023
Skills
- Communication and time management
- Cleanliness
- Organization and Efficiency
- Observant
- Safe food handling
Timeline
Barista
STARBUCKS COFFEE COMPANY
08.2023 - Current
YMCA Camp Counselor
YMCA Daycare
08.2021 - 07.2023
Clerical Duties (seasonal)
Shasta Sleep Services
07.2021 - 08.2021
High School Diploma -
Montgomery High School
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