Bella Milton
Prince George,BC
Summary
Dedicated professional known for a strong commitment to customer service, demonstrating enthusiasm and charisma in all interactions. Exceptional communication skills and a solid work ethic contribute to a mature approach that respects authority and adheres to established policies. Actively seeking a challenging role that offers opportunities for skill development and career advancement.
Overview
3
3
years of professional experience
Work History
Host and Busser
The keg Steakhouse and Bar
Prince George, British Columbia
08.2024 - Current
- Stocked server areas with supplies before, during and after shifts.
- Served as point-of-contact for resolving guest complaints or special requests.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Assigned patrons to suitable tables according to server rotation.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Took reservations over phone and in person.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Assisted in setting tables with appropriate utensils, napkins, and decorations to enhance guest experience.
Front Desk Receptionist
Ladies Live and Lift
Prince George, British Columbia
07.2023 - 12.2023
- Processed and distributed internal and external communications.
- Assisted in the management of the company's social media accounts.
- Managed multi-line telephone system, directing calls to appropriate departments.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Moved furniture, equipment, or supplies manually.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Developed new strategies for increasing membership sales.
- Tracked membership sales data in order to generate accurate financial statements.
Lifeguard
Ness Lake Camp
Prince George, British Columbia
06.2022 - 08.2022
- Patrolled to identify anyone needing assistance and offered immediate care.
- Administered immediate and comprehensive first aid to injured and distressed patrons.
- Provided assistance to swimmers of varying skill levels.
- Conducted water rescue drills for staff members to ensure proper training and preparedness.
- Provided waivers and other safety documents for patrons to sign for legal guidelines.
- Monitored activities matched to individual and group abilities to keep campers safe.
Education
High School Diploma -
Cedars Christian School
Prince George, BC06-2024
Skills
- Telephone reception
- Menu management
- Workflow optimization
- Takeout order processing
- Hospitality and accommodation
- Health standards
- Safety oversight
- Hazard removal
- General maintenance
- First aid
- Filing and sorting
- Verbal and written communication
- Time management
- Scheduling
- Problem-solving
- Leadership
- Written communication
- Critical thinking
Accomplishments
- Bronze Cross Certificate
- Bronze Medallion Certificate
- Food Safe level one Certificate
- Multiple Zones and Provincials "MVP" and "Most outstanding Libero" Awards
Timeline
Host and Busser
The keg Steakhouse and Bar
08.2024 - Current
Front Desk Receptionist
Ladies Live and Lift
07.2023 - 12.2023
Lifeguard
Ness Lake Camp
06.2022 - 08.2022
High School Diploma -
Cedars Christian School
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