Bella Loughrane
Los Angeles
Summary
Dynamic marketing professional with a proven track record at The Pinnacles At Burton Assisted Living, excelling in customer service and event production. Expert in crafting compelling marketing strategies and fostering community relationships, while demonstrating strong multitasking abilities and a commitment to enhancing guest experiences. Highly reliable and an effective team player.
Overview
6
6
years of professional experience
Work History
Bartender
Private Parties
09.2020 - Current
- Provided professional bartending services for private events, upscale parties, and VIP gatherings, serving high-net-worth and celebrity clientele.
- Ensured guest safety and discretion at all times, upholding strict confidentiality with elite clientele.
- Demonstrated deep knowledge of spirits, wine, and craft cocktail techniques to elevate the guest experience.
Marketing Director
The Pinnacles At Burton Assisted Living
10.2024 - 05.2025
- Developed comprehensive marketing plans in alignment with overall business goals and objectives.
- Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.
- Directed trade show participation, maximizing exposure for company products and services.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
Front Desk Concierge
Sunset Tower Hotel
06.2022 - 10.2022
- Handled guest complaints promptly, ensuring swift resolution and fostering positive relationships with customers.
- Assisted guests with reservations, modifications, and cancellations in a courteous and professional manner.
- Enhanced customer satisfaction by providing timely and accurate information on hotel facilities and services.
- Performed administrative tasks including filing paperwork, maintaining inventory of office supplies and coordinating maintenance requests.
Event Producer
This Free Life
12.2018 - 01.2020
- Achieved seamless event execution through effective communication with vendors, caterers, and staff members.
- Fostered a positive working environment through effective team collaboration and clear communication of roles and responsibilities.
- Generated increased attendance to events by implementing targeted marketing strategies and promotional campaigns.
Education
Associate of Arts - Acting & Screenwriting
New York Film Academy
Burbank05-2018
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Customer service expertise
- Menu memorization
- Memory retention
- Hospitality service expertise
Timeline
Marketing Director
The Pinnacles At Burton Assisted Living
10.2024 - 05.2025
Front Desk Concierge
Sunset Tower Hotel
06.2022 - 10.2022
Bartender
Private Parties
09.2020 - Current
Event Producer
This Free Life
12.2018 - 01.2020
Associate of Arts - Acting & Screenwriting
New York Film Academy
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