Bella Holanda
Vancouver - BC - ,Canada
Summary
Project, Communications & Development Manager with several years of experience building and scaling nonprofit strategies and operations. Skilled in compliance, logistics, marketing, and technology implementation, including systems. Experienced in leading high-profile events, developing innovative education and outreach initiatives, and strengthening donor, partner, and community engagement. Skilled in leading cross-functional teams, driving strategic initiatives, and delivering organizational growth and community impact in startup-like and mission-driven environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project, Communications & Development Manager
BCBA & Hope After Trauma - Remote
08.2021 - Current
- Operations & Logistics: Built operational infrastructure by streamlining compliance reporting, event logistics, vendor coordination, and payment approvals, ensuring transparency and efficiency across nonprofit operations.
- Grant & Partner Support: Assisted in preparing grant applications, impact reports, and onboarding materials; drafted donor communications and board presentations to strengthen accountability and stakeholder trust.
- Marketing & Branding: Enhanced digital presence by managing two websites (BCBA & HATA), producing content, developing visual identity guidelines, and leveraging social media and LinkedIn Sales Navigator to strengthen outreach and partnerships.
- First Responder & Community Programs: Launched the Hope After Trauma Academy (HATA), coordinating trauma-informed training programs for first responders, educators, and community leaders, managing online delivery (Thinkific), participant engagement, client support, and testimonial collection.
- Technology Transformation: Led the website migration project and implemented HubSpot CRM with organizational platforms, building automated workflows and email journeys to improve participant engagement and data management.
- Events Leadership: Orchestrated large-scale events such as Annual General Meetings (including at the Vancouver Police Department), overseeing vendors, logistics, catering, and certificates; also delivered keynote remarks on trauma-informed programming impact.
- Committee & Team Involvement: Active contributor to the Marketing Committee with directors; supported recruitment and onboarding of IT and Marketing professionals for project-based initiatives.
- Executive Partnership: Serve as right hand to the Executive Director, coordinating reports, preparing strategic presentations, and representing the organization at conferences and external meetings.
Admissions Coordinator
West Coast College of Massage Therapy - Hybrid
06.2020 - 07.2021
- Department Leadership: Assumed responsibility for the Admissions Department during a major transition, replacing a coordinator with 20+ years in the role.
- Operational Restructuring: Modernized admissions workflows, introduced new tracking systems, and set clear KPIs to improve efficiency in lead management and applicant conversion.
- Enrollment Growth: Increased student enrollment and maintained high-quality applicant standards despite disruptions caused by the COVID-19 pandemic.
- Outreach & Engagement: Led and presented virtual Info Sessions and recruitment workshops to prospective students, ensuring continuity of engagement during remote operations.
- Collaboration with Leadership: Worked closely with faculty and executive teams to align admissions strategies with institutional goals and compliance requirements.
- Change Management Leadership: Guided the admissions department through organizational transition and pandemic-related challenges, demonstrating resilience, adaptability, and strong leadership.
International Admissions Manager
Cambria College - Hybrid
07.2019 - 06.2020
- Department Creation: Served as the college’s first Admissions & Student Services Manager, establishing systems, processes, and policies for enrollment and compliance from the ground up.
- Regulatory Compliance: Managed audits, student documentation, and government reporting, ensuring compliance with accreditation standards.
- Partnership Expansion: Built and expanded the college’s network of international recruitment agencies, strengthening enrollment pipelines and global outreach.
- Student Lifecycle Management: Delivered end-to-end support for international students — from program selection and visa documentation through onboarding, academic progress, and graduation.
- Workshops & Orientations: Led course presentations, workshops, and orientations for prospective and enrolled students, guiding informed decision-making and smooth integration.
- Student Support & Mentorship: Acted as a primary advisor for international students, fostering cross-cultural integration, wellbeing, and academic success.
Education
Master of Arts - Theology
Regent College (UBC-affiliated)
Canada05-2023
BBA - Business Administration And Management
Unifor
Brazil06-2017
MBA - Leadership
FTSA
Brazil01-2017
Bachelor of Arts - Marketing
Unifor
Brazil01-2015
Skills
- Operations & Logistics Management
- Program & Project Management
- Grant Writing & Donor Communications
- Nonprofit Compliance & Reporting
- Partnerships & Stakeholder Engagement
- Community & Engagement
- Branding, Content & Digital Outreach
- Workflow Automation & Email Journeys
- Event Planning & Logistics Coordination
- Executive Leadership Support
Certification
- Completed all Mental Health Trauma-Informed and Leadership training courses at Hope After Trauma.
Volunteer & Community Impact
- Founder – One in Canada Community Society (Canada): Founded and lead a nonprofit that has supported over 50 newcomer families with settlement, mentorship, and emotional support to ease integration.
- Volunteer Coordinator – Associação Voar (Brazil): Coordinated logistics and social support for families living in poverty and at risk, ensuring delivery of food and essential goods through community initiatives.
- Leadership Recognition – Brazilian Consulate Community Meeting in Vancouver: Invited to represent One in Canada as one of the most impactful nonprofits in the Brazilian community, highlighting contributions to immigrant integration and advocacy.
- Public Speaker – BCBA Annual General Meeting at Vancouver Police Department: Delivered keynote remarks on trauma-informed programming and its impact on first responders and community well-being.
- Public Speaker – Regent College Leadership Meeting: Elected Student Representative to represent the student body at a governance meeting with the Board, faculty, and senior staff, advocating for student needs and contributing to institutional decision-making.
TECHNICAL SKILLS
HubSpot, Salesforce, Mailchimp, Thinkific, Trello, Slack, Zoom, Teams, Zapier, Google Workspace, Microsoft 365 (Outlook, Excel, Word, PowerPoint), WiX, Moodle, Stripe, Square, Canva, Meta Suite, LinkedIn Sales Navigator.
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Professional
Linkedin Profile
/bellabrasilholanda
References
References available upon request.
Timeline
Project, Communications & Development Manager
BCBA & Hope After Trauma - Remote
08.2021 - Current
Admissions Coordinator
West Coast College of Massage Therapy - Hybrid
06.2020 - 07.2021
International Admissions Manager
Cambria College - Hybrid
07.2019 - 06.2020
Master of Arts - Theology
Regent College (UBC-affiliated)
BBA - Business Administration And Management
Unifor
MBA - Leadership
FTSA
Bachelor of Arts - Marketing
Unifor
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