Bella Gonzales
Torrance
Summary
Psychology student with a background in customer service, creative business management, and community engagement. Currently balancing academic studies with hands-on experience as a Starbucks barista and founder of Crumb n Clover, a handmade crochet business. Experienced in communication, customer relations, problem-solving, and independent project management. Passionate about psychology, creativity, and creating positive experiences for others.
Overview
2
2
years of professional experience
Work History
Founder & Fiber Artist
Crumb n Clover
Torrance
10.2025 - Current
- Design and create handmade crochet plushies and collectibles for customers and local markets.
- Developed branding, photography, and social media content that enhanced product visibility and customer engagement.
- Managed product planning, pricing, inventory, and material sourcing to ensure efficient operations.
- Analyzed market trends to identify opportunities for growth and improvement.
- Created business plans and strategies that supported sustained growth of small business.
Barista
Starbucks
Torrance
11.2024 - Current
- Ensured cleanliness and organization of workstation and dining area, promoting a pleasant environment for customers.
- Provided excellent customer service while taking and processing orders efficiently.
- Operated point-of-sale system to manage transactions and handle cash accurately.
- Stocked supplies and monitored inventory levels to ensure product availability.
- Fostered welcoming atmosphere through positive engagement with customers, enhancing their overall café experience.
- Kept workspace clean and organized, facilitating efficient resource access for coworkers.
Education
Bachelor of Science - Psychology
Arizona State University
Tempe, AZ05-2026
Skills
- Cash Handling/POS Systems
- Customer service
- Inventory management
- Time Management
- Attention to Detail
- Conflict Awareness
- Written Communication
- Project management
- Market Research
- Market analysis
- Negotiation
- Budget Management
- Social media marketing
- Branding development
Pokemon Trading Card Market Analysis
Personal Collection Project
- Research and monitor collectible card market trends and pricing data.
- Evaluate card condition, rarity, and demand to determine fair market value.
- Negotiate trades and purchases using market research and condition assessment.
- Maintain and organize a personal collection while tracking valuation changes over time
Timeline
Founder & Fiber Artist
Crumb n Clover
10.2025 - Current
Barista
Starbucks
11.2024 - Current
Bachelor of Science - Psychology
Arizona State University