Bella Gill

Offering strong interpersonal skills and genuine interest in helping others, eager to learn and develop in supportive environment. Brings ability to quickly grasp administration concepts and utilize relevant software. Ready to use and develop communication and problem-solving skills in Administrative Assistant role.

Professional Dog Walker

Adventure Hounds Dog Walking Services, South Surrey/White Rock BC - July, 2024 to Present

• Took dogs on private walks for the allotted time clients had booked.
• Consistently reported relevant information such as start and end time for the day and kilometers driven to superiors,
• Managed time in order to adhere to daily schedule, going from appointment to appointment in a timely manner.
• Communicated any and all relevant information to clients regarding their dogs' progress on their walks and any odd or out of character behaviour observed.

Cashier

Petsmart Inc., Port Coquitlam, BC - June, 2024 to November, 2024

• Scheduled appointments for all salon employees as well as trainers via customer calls or walk in inquiries.
• Processed, prepared and presented online orders.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Checked pricing, scanned items, applied discounts and printed receipts for customers.
• Offered each customer high quality personal service and polite support to boost sales and customer satisfaction.

Professional Dog Bather

Petsmart Inc., Port Coquitlam, BC - February, 2023 to June, 2024

• Scheduled appointments for all salon employees via customer calls or walk in inquiries.
• Cold called customers to inquire about rescheduling appointments after long periods of inactivity and to consistently update and upkeep file information.
• Stayed up to date on safety regulations through monthly corporate videos and quizzes as well as yearly safety certification.
• Conducted thorough Hands-On-Pet Assessments (HOPA) before each and every service in order to determine whether a dog was fit to receive service.
• Performed all basic a-la-carte services including trimming and grinding nails, cleaning ears and teeth, shaving sanitary areas, trimming paw pads, as well as full-body brushouts.
• Performed full bath services including specialized shampoo and conditioner packages, always finishing off with a full-body drying process.
• Sanitized all work areas consistently before, after and in between services.
• Upsold customers on premium bathing packages, both seasonal and year-round packages.
• Educated customers both in the salon and in the main store about available services and their benefits.