Summary
Overview
Work History
Education
Skills
Related Training
Roles And Responsibilities
References
Certification
Timeline
Generic

Bella Dalusong

Winnipeg,Manitoba

Summary

Honest, reliable, and detail-oriented Childcare Assistant dedicated to supporting and enhancing children’s total development Proven ability to implement and monitor children’s activities and stay informed regarding program expectations and children’s overall progress Demonstrated capacity to perform in fast-paced environments and communicate effectively with a diverse range of individuals Familiar with Microsoft Office Word and Excel; Internet and email usage Possesses valid Childcare Assistant Certificate, Criminal Record Check, Child Abuse Check; First Aid/CPR Certification, completed 40-hour training course Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities. Proactive and caring worker with nine years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Childcare Assistant

Little Saints Learning Center
10.2018 - Current
  • Supervised free play and other activities to keep children safe.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Maintained child-friendly environment by allowing frequent access to outdoor activities.
  • Read and told stories to promote and support overall language development.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Planned and implemented crafts and other activities to spark interest and enhance development.
  • Worked closely with fellow staff members in developing and implementing educational and recreational activities.
  • Implemented daily routines and activities to stimulate and engage children.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Helped children develop motor skills in preparation for preschool and kindergarten.

Childcare Assistant

Little People’s Place
09.2016 - 10.2018
  • Supervised free play and other activities to keep children safe.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Helped with creation of age-appropriate activities to keep children positively engaged.
  • Established positive relationships with parent to collaboratively promote child's wellbeing.
  • Maintained child-friendly environment by allowing frequent access to outdoor activities.
  • Read and told stories to promote and support overall language development.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.

Inclusion Worker

Horizons Children Centre
02.2015 - 07.2016
  • Monitored children's progress and identified areas of improvement.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Kept children between ages of three and five safe and secure with vigilant oversight.
  • Maintained child-friendly environment by allowing frequent access to outdoor activities.
  • Built constructive and open relationships with families with forthright yet friendly communication.

Childcare Assistant

Horizons Children Centre
10.2014 - 02.2015
  • Supervised free play and other activities to keep children safe.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Helped with creation of age-appropriate activities to keep children positively engaged.
  • Established positive relationships with parent to collaboratively promote child's wellbeing.

Substitute

Children at the Centre
09.2014 - 10.2014
  • Maintained child-friendly environment by allowing frequent access to outdoor activities.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Supervised free play and other activities to keep children safe.

Sales Floor Team

Target
04.2013 - 10.2014
  • Developed strong and lasting rapport to improve customer service and retain valued clients.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Assisted customers with [Product or Service] selection through carefully curated questions.

Substitute

Rainbow Day Nursery
04.2014 - 08.2014
  • Engaged with children individually to encourage physical activity and academic curiosity.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Helped with creation of age-appropriate activities to keep children positively engaged.

Customer Service Representative

WNS Global Services Philippines Inc.
11.2008 - 11.2012
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

New Accounts Teller

Bank of the Philippine Islands
03.1989 - 07.2006
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.

Education

Bachelor of Arts Degree in Communication -

Mary Knoll College
Quezon City, Philippines
03.1988

Skills

  • Activity Planning
  • Positive Reinforcement
  • Parent Communication
  • Behavior Modeling
  • Cheerful and Energetic
  • Outdoor Activities
  • Approachable
  • Reliable and Punctual
  • Bilingual in Tagalog
  • Friendly
  • Arts, Crafts, and Games

Related Training

  • American Express Card Training, 04/01/08
  • Language Proficiency Training, 07/01/07, WNS Global Services Inc., Quezon City, Philippines
  • Customer Service Excellence, 03/01/95, WNS Global Services Inc., Makati City, Philippines

Roles And Responsibilities

  • Encouraged children’s helpful and affirming behavior(s) by using positive reinforcement strategies.
  • Prepared snacks and meals on daily basis as per nutritional guidelines.
  • Provided adequate opportunities for sleep and rest time, encouraging children’s health and well-being.
  • Scheduled activities such as music, art, and sports/games to further develop children’s psycho-social and psycho-motor skills.
  • Monitored children in public spaces (e.g. playgrounds, museums), always ensuring their safety and security.
  • Cleaned floors, furniture, toys, and equipment, guaranteeing a well-maintained and safe area.
  • Consulted with childcare professionals (e.g. teachers, occupational therapists) and other parents regarding proper health care routines and issues.
  • Prepare snack following the food chart schedules for each day.
  • Looking after the physical well-being of children by providing safe and secured environment.
  • Keeping the daycare and play areas clean and orderly condition.
  • Documenting information that entails confidentiality that needs to be attended and corrected.
  • Assisted in providing consistency and support for the positive development of children.
  • Supervise children in the classroom and playground to support inclusion and develop social skills.
  • Support the achievement of individual children with a disability or social/emotional development need.
  • Communicate effectively with children, colleagues and parents in terms of the developmental needs of individual children.
  • Assist with the development of appropriate strategies for managing behaviors, monitoring behaviors, providing agreed reward and consequences.

References

Candice Savage, (204) 321-1059, ECE  III, former Executive Director of Little Saints Learning Center, 2006 to 2022,  Navnit Swahney (204) 915-5050, ECE II, 2018, present

Certification

Challenging Behaviors 1 & 2

Effective goals and teaching strategies1 &2

Potty training like a pro

Introduction to Autism Spectrum Disorder and ABA

40 hour course Introduction to the Science of Early Childhood

Circle of security

Timeline

Childcare Assistant

Little Saints Learning Center
10.2018 - Current

Childcare Assistant

Little People’s Place
09.2016 - 10.2018

Inclusion Worker

Horizons Children Centre
02.2015 - 07.2016

Childcare Assistant

Horizons Children Centre
10.2014 - 02.2015

Substitute

Children at the Centre
09.2014 - 10.2014

Substitute

Rainbow Day Nursery
04.2014 - 08.2014

Sales Floor Team

Target
04.2013 - 10.2014

Customer Service Representative

WNS Global Services Philippines Inc.
11.2008 - 11.2012

New Accounts Teller

Bank of the Philippine Islands
03.1989 - 07.2006

Bachelor of Arts Degree in Communication -

Mary Knoll College
Bella Dalusong