Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Bella Cruz

Los Angeles,CA

Summary

Highly motivated and results-driven Product/Tech Specialist with extensive experience in the automotive and tech industries. Proven track record as a Brand Ambassador for Afeela (Sony-Honda), where I honed my skills in customer engagement, product demonstrations, and technical support. Extensive experience as a Tech Specialist for other leading brands, specializing in troubleshooting, product demos, and educating customers on complex technologies. Leveraging a career in acting, with three consecutive years on the EMMY ballot, I bring a unique ability to connect with diverse audiences, sell ideas, and adapt to new challenges with creativity and professionalism.

Overview

9
9
years of professional experience

Work History

Actor

TV/FILM
01.2017 - Current
  • Featured in numerous TV shows, films, and commercials, with multiple credits and recognition on the Emmy ballot for three consecutive years.
  • Developed strong sales and self-promotion skills, honing the ability to present, persuade, and engage effectively with diverse audiences.
  • Adapted quickly to varied roles, demonstrating versatility, creativity, and the ability to thrive under pressure.
  • Utilized advanced communication and interpersonal skills to engage audiences and stakeholders, and built a personal brand through authentic storytelling and performance.

Brand Ambassador

AFEELA (Sony-Honda Mobility)
01.2025 - 01.2025
  • Represented Afeela (a collaboration between Sony and Honda) by educating customers about the brand’s innovative automotive technology and features.
  • Successfully assisted customers with car reservations, providing a seamless experience while promoting the brand’s commitment to innovation and quality.
  • Conducted product demonstrations, explaining technical features in an easily understandable manner, helping customers make informed decisions.
  • Built lasting relationships with clients, helping improve overall customer satisfaction and brand loyalty.

Tech Specialist

Toyota, Cadillac, Mercedes
01.2019 - 01.2025
  • Provided technical support, product troubleshooting, and in-depth product demos for [Brand Name], ensuring customers understood and effectively used the products.
  • Trained new employees on technical specifications and product features, enhancing team efficiency and knowledge.
  • Delivered top-tier customer service, resolving issues and answering inquiries about complex tech products.
  • Collaborated with cross-functional teams to ensure product improvements and seamless customer experiences.

Education

Math Major

Adelphi University
Long Island, NY

Skills

  • Product Demonstration: Skilled in showcasing complex technologies in clear, engaging ways for customers and prospects
  • Technical Troubleshooting: Experienced in diagnosing and resolving technical issues, ensuring product functionality and customer satisfaction
  • Customer Service: Expert in building relationships with customers, addressing inquiries, and ensuring positive experiences with products
  • Sales & Marketing: Strong ability to sell products through effective communication, rapport-building, and understanding customer needs
  • Brand Advocacy: Proven experience in promoting and representing high-tech brands with integrity, driving customer trust and engagement
  • Public Speaking: Comfortable presenting to large audiences and communicating technical content in an accessible, engaging manner
  • Team Collaboration: Effective in cross-functional teams, contributing to product improvements, and driving operational success
  • CAN Protocol

Affiliations

CTA, SAG AFTRA, Television Academy, WGA

Timeline

Brand Ambassador

AFEELA (Sony-Honda Mobility)
01.2025 - 01.2025

Tech Specialist

Toyota, Cadillac, Mercedes
01.2019 - 01.2025

Actor

TV/FILM
01.2017 - Current

Math Major

Adelphi University

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Bella Cruz