Bella Cosma
Santa Maria
Summary
A dynamic team player with proven leadership and customer focus skills, honed at Crave Mini Donuts. Excelled in a fast-paced environment, enhancing customer satisfaction through expert product recommendations and efficient complaint handling. Demonstrated exceptional multitasking and organizational abilities, contributing significantly to the company's positive reputation.
Overview
5
5
years of professional experience
Work History
Filing, Clerical and Computer Clerk
Cosco Diversified Finishes, Inc
09.2019 - Current
- Enhanced data accuracy by meticulously entering and updating information in company databases.
- Handled sensitive information with discretion, maintaining strict confidentiality when dealing with personnel records and other private data.
- Managed and organized documents for data entry tasks.
- Used computer software to store and retrieve data.
Customer Service, Crew Member, Food Service
Crave Mini Donuts
09.2021 - 11.2022
- Prepared mini donuts and drinks in fast paced environment. Waited on customers, prepared items and collected money.
- Completed tasks efficiently, demonstrating strong multitasking abilities during peak service hours.
- Provided knowledgeable product recommendations based on individual customer needs, increasing overall satisfaction levels.
- Maintained a clean and organized work environment to ensure optimal service delivery.
- Contributed to positive company reputation by delivering exceptional service experiences for customers.
Education
No Degree - Business
Allan Hancock College
Santa Maria, CA06-2026
Skills
- Customer focus
- Complaint handling
- Multitasking and organization
- Time management
- Worked well with others
- Leadership
Timeline
Customer Service, Crew Member, Food Service
Crave Mini Donuts
09.2021 - 11.2022
Filing, Clerical and Computer Clerk
Cosco Diversified Finishes, Inc
09.2019 - Current
No Degree - Business
Allan Hancock College
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