Bella Cisneros

San Francisco

Summary

Customer-focused professional with a strong background in delivering exceptional service and managing appointment scheduling. Known for building positive relationships and enhancing client experiences through effective communication. Brings a dependable and solution-oriented approach to fast-paced environments, eager to contribute to a team-oriented organization.

Overview

years of professional experience

Certification

Work History

Personal Trainer / Sales Associate

24 Hour Fitness

06.2025 - Current

Promoted personal training services and educated members on benefits of fitness programming to encourage participation.
Build strong relationships with members and introduce structured training programs based on individual goals.
Guided members in proper exercise form, equipment use, and safe training techniques to enhance training effectiveness.

Security Officer

PalAmerican Security

01.2025 - 06.2025

Monitored entrances, exits, and surveillance systems to safeguard facility security.
Conducted routine patrols to enhance safety and deter unauthorized activity.
Responded to incidents and documented findings in detailed reports to support security protocols.

Veterinary Receptionist

SOMA Animal Hospital

01.2024 - 12.2024

Provided clients with accurate information on urgent care, services, procedures, and medications to enhance their understanding and support.
Partnered with veterinarians, technicians, and support staff to deliver exceptional customer service, ensuring a positive experience for pet owners.
Coordinated appointment scheduling and maintained patient records while managing a multi-line phone system to ensure seamless operations.

Sales Associate

Moe Greens

05.2022 - 01.2024

Delivered outstanding customer service and informed customers about product features and benefits.
Cultivated strong customer relationships through active listening and clear communication.
Processed transactions with accuracy while managing high cash volume efficiently.

Education

High School Diploma -

Drew School

San Francisco, CA

01-2019

Skills

Fitness Assessment
Client Onboarding
Sales & Client Engagement
Customer Service
Client Communication
Relationship Building
Member Retention

Sales Reporting
Time Management
Multitasking
Problem Solving
Conflict Resolution
Team Collaboration
Attention to Detail