Summary
Overview
Work History
Education
Skills
Timeline
Generic

Belinda Zazueta

Redding

Summary


Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.

Overview

20
20
years of professional experience

Work History

Clerk

Tobacco Man/Cali Smoke Shop
03.2016 - 01.2022
  • Guided customers through product selection, enhancing shopping experience and satisfaction.
  • Managed inventory levels, ensuring accurate stock replenishment and organization.
  • Trained new staff on sales techniques and customer service standards to improve team performance.
  • Collaborated with management to develop promotional campaigns that increased foot traffic.
  • Assisted customers by answering questions and fulfilling requests.
  • Maintained a clean and organized store environment, ensuring optimal shopping conditions for customers.

IHSS Care Provider

Patricia Fry
02.2011 - 06.2015
  • Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
  • Provided transportation and appointments management.
  • Provided transportation for clients to medical appointments, social events, and other necessary outings.
  • Ensured a safe and comfortable environment by maintaining a clean and organized living space.

Lead Billing Specialist

Citrix Online
05.2004 - 01.2009
  • Oversaw billing operations, ensuring accuracy and compliance with financial regulations.
  • Collaborated with finance teams to reconcile accounts and resolve payment issues promptly.
  • Monitored key performance indicators related to billing accuracy and process efficiency.
  • Improved efficiency in the billing department, reducing errors and increasing invoice accuracy.
  • Managed all aspects of the accounts receivable process, ensuring timely and accurate invoicing and payment collection.
  • Researched and resolved billing discrepancies to enable accurate billing.

Order Acknowledger

Somera Telecommunications
09.2003 - 05.2004
  • Skilled at working independently and collaboratively in a team environment.
  • Conducted daily system to document comparison of sales orders and quotes to ensure correct invoicing and shipment of equipment.
  • Worked in conjunction with Sales, their Logistics team and Collections in a customer service capacity.
  • Responsible for daily general correspondence to customers.
  • Filing,Faxing and Data Entry for any add on sales orders.

Collections Assistant

Fidelity National Financial
10.2001 - 09.2003
  • Tracked sensitive files and documents necessary for the process of repossession of lease equipment for Collections and in house Litigators.
  • Shared duties of Mail Clerk to ensure invoices and documents shipped in a timely manner.
  • Created documents for internal company use.
  • Created and maintained filing system.

Education

High School Diploma -

Cibola High School
Albuquerque, NM

Certificate - Customer Service Academy

Ventura College
Ventura, CA

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • File maintenance
  • Document management
  • Quality management
  • Scanning and copying
  • Handling payments
  • Database entry

Timeline

Clerk

Tobacco Man/Cali Smoke Shop
03.2016 - 01.2022

IHSS Care Provider

Patricia Fry
02.2011 - 06.2015

Lead Billing Specialist

Citrix Online
05.2004 - 01.2009

Order Acknowledger

Somera Telecommunications
09.2003 - 05.2004

Collections Assistant

Fidelity National Financial
10.2001 - 09.2003

High School Diploma -

Cibola High School

Certificate - Customer Service Academy

Ventura College

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Belinda Zazueta