Belinda Paglinawan
Winnipeg,MB
Summary
Well-qualified [Job Title] with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Goal-oriented manager with distinguished experience Food industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
10
10
years of professional experience
1
1
Certification
Work History
People Department Manager
Mcdonalds
06.2014 - Current
- Organized company-wide events to enhance employee morale and strengthen corporate identity.
- Championed diversity initiatives within the organization, fostering an inclusive workplace culture.
- Ensured compliance with labor laws through regular audits and updates to company policies.
- Enhanced employee engagement by implementing innovative training programs and team-building activities.
- Collaborated with senior management to develop succession planning strategies, preparing the organization for future leadership transitions.
- Reduced time-to-hire metrics through implementation of efficient interview scheduling procedures.
- Conducted skills gap analyses to identify areas of opportunity for professional development programs.
- Developed standardized performance metrics for all roles within the organization, enabling consistent evaluation of employee contributions.
- Provided coaching to managers on effective leadership techniques, contributing to improved team dynamics.
Crew Member Team Leader
Little Caesars Pizza
09.2014 - 06.2023
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
Education
Computer Secretarial - Secretary
Lyceum of The Philippines
PhilippinesSkills
- HR policies and procedures
- Performance Appraisals
- HR analytics
- Coaching and Mentoring
- Employee Relations
- Employee Retention
- Onboarding and Orientation
Accomplishments
- Supervised team of 50 staff members.
- Achieved daily target by completing goal and tactics with accuracy and efficiency.
- Documented and resolved customer complain which led good result
- Collaborated with team of Brower ordering in the development of promotion Items.
- Achieved Good Labour result through effectively helping with managing the labour
Languages
English
Full Professional
Tagalog
Full Professional
Certification
Certified Shift Leader
Food Safety
First Aid
Course training Certificate
Module Class
Timeline
Crew Member Team Leader
Little Caesars Pizza
09.2014 - 06.2023
People Department Manager
Mcdonalds
06.2014 - Current
Computer Secretarial - Secretary
Lyceum of The Philippines
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