Belinda Balfour-Lodge

Execution and Operational Excellence

• Responsible to drive the overall Cards portfolio delivery leading the team through execution of the roadmap for the Portfolio/Platform/Ecosystem of the LOB area
• Overall responsibility for financial tracking and reporting of the portfolio delivery
• Provide direction on items impacting the core project’s ability to deliver, removing impediments and supporting timely resolution of issues

Business Leadership

• Supports the Business in setting priorities, developing the roadmap, and adjusting when required minimizing impact to the Business
• Understand the business context and the impacts of the proposed change to people, processes, organizational structure, policies, and technology
• Assess and communicate risks associated with the change and strategy to mitigate the risks
• Serve as key formal interface between the Project and the LOB / Function engaging SME resources in their respective businesses / functions as required
• Lead Executive Steering Committee (ESC) and Program Operating Group (POG) providing oversight to the Cards Portfolio, facilitating governance for impediment removal, approval of significance or major changes to the scope, schedule or budget and cross functional prioritization with others strategic initiatives
• Accountability for coordinating resources and facilitating the resolution of resource conflicts and competing priorities and ensure smooth progress towards achieving deliverables

Agile Coach - Enablement of value delivery

• Enabling teams in the application of current RBC agile practices by providing hands on coaching & support
• Improving the agile maturity and agile adoption by the team
• Engaging Managers to establish trusted partnerships that enable commitment and buy-in to agile practices

• Oversaw large portfolio of projects and/or program to support teams, report progress, and influence positive outcomes for key stakeholders.
• Coordinated cross-functional / multi-disciplinary teams to determine timely delivery and compliance of project requirements to redefine problems to reach solutions based on different perspectives.
• Monitored project progress, identified risks and implemented corrective measures to acquire success.
• Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
• Communicated project plans and progress to key stakeholders and project contributors.
• Developed and maintained project budgets to control costs and meet organizational and project goals.
• Developed and maintained relationships with key stakeholders to meet objectives and boost rapport.
• Established and managed change management processes to fulfill successful project transitions.
• Recruited and oversaw personnel to achieve performance and quality targets.
• Analyzed project performance data to identify areas of improvement.

• Planned, designed, and scheduled phases for large projects.
• Monitored project performance to identify areas of improvement and make adjustments.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Provided detailed project status updates to stakeholders and executive management.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Developed and implemented strategic project plans to meet business objectives.
• Facilitated workshops to collect project requirements and user feedback.
• Monitored project progress, identified risks and took corrective action as needed.
• Developed and initiated projects, managed costs, and monitored performance.
• Drafted project reports to identify successful outcomes, insights and future recommendations.